Customer Insights Architect: Analytics & Dashboards

Ing Bank (Australia) Limited; Sydney; On-site; AUD 110,000 - 160,000; Full time

Job summary

ING Bank (Australia) Limited in Sydney, NSW is seeking a Customer Insights Analyst to transform data into actionable insights that drive customer outcomes and business performance. You will deliver forecasting, advanced analytics, visualisation and strategic recommendations across the organisation.

You will own the analytics lifecycle from data sourcing to model development and reporting, creating dashboards to inform Growth and Digital Tribes and improve digital engagement.

Qualifications

• Experience turning data into actionable insights.
• Ability to develop forecasting models and scenarios.
• Strong visualization and storytelling with data.

Responsibilities

• Forecasting, analytics, and dashboarding to inform business decisions.
• Own the analytics lifecycle from data sourcing to reporting and model development.

Skills

Forecasting

Advanced analytics

Data visualization

Dashboarding

Analytics lifecycle

Stakeholder engagement

Job description

ING Bank (Australia) Limited in Sydney, NSW is seeking a Customer Insights Analyst to transform data into actionable insights that drive customer outcomes and business performance. You will deliver forecasting, advanced analytics, visualisation and strategic recommendations across the organisation.

You will own the analytics lifecycle from data sourcing to model development and reporting, creating dashboards to inform Growth and Digital Tribes and improve digital engagement.