Customer-Facing Underground Mining Mechanical Field Engineer

Komatsu Mining Corp.; Rockhampton Regional; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Additional annual leave

Paid parental leave

Fitness Passport

Health & wellness discounts

Retail discounts (400+ retailers)

Job summary

Komatsu Underground is seeking an experienced Mechanical Service Engineer to join the Carborough Downs site in Parkhurst, Queensland. This permanent, full-time role focuses on hands-on mechanical support for underground mining equipment and proactive customer engagement.

You will identify maintenance needs, propose overhauls and parts sales, and work closely with internal teams to deliver the right solutions while upholding safety standards and site requirements.

Qualifications

• Relevant mechanical trade or engineering qualifications.
• Strong fault-finding and problem-solving skills.
• Comfortable working directly with customers and site personnel.
• Experience with heavy mobile or underground mining equipment.

Responsibilities

• Build and maintain strong working relationships with the customer at Carborough Downs.
• Provide mechanical technical support and troubleshooting for underground mining equipment.
• Work closely with the customer to understand equipment performance and maintenance needs.
• Identify opportunities for equipment overhauls, component rebuilds and parts sales.
• Provide practical technical advice and solutions to support equipment reliability and performance.
• Coordinate with service, parts and support teams to meet customer requirements.
• Act as a key link between the customer and Komatsu, ensuring ongoing communication and support.

Skills

Heavy mining equipment

Fault finding

Customer relations

Mechanical knowledge

Joy equipment experience

Education

Mechanical trade or engineering qualification

Job description

Komatsu Underground is seeking an experienced Mechanical Service Engineer to join the Carborough Downs site in Parkhurst, Queensland. This permanent, full-time role focuses on hands-on mechanical support for underground mining equipment and proactive customer engagement.

You will identify maintenance needs, propose overhauls and parts sales, and work closely with internal teams to deliver the right solutions while upholding safety standards and site requirements.