Customer Experience & Sales Consultant: Tech & Growth

Telstra; Sydney; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

30% Telstra discounts

16 weeks paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Purchase up to 4 weeks of additional?1

LinkedIn Learning access

Future Ready career development

Job summary

Telstra is looking for a Retail Customer Service & Sales Consultant in Sydney, NSW. You’ll be the trusted in-store expert helping customers find tech solutions that enhance their lives and support a connected future.

Join a diverse team where flexibility, learning opportunities, and career growth are valued, with competitive remuneration and a range of leave benefits to support your work-life balance.

Qualifications

• Excellent communication and interpersonal skills for in-store customer interactions.
• Proven ability to meet sales targets and KPIs through consultative selling.
• Strong interest in learning about Telstra products and services.
• Positive attitude, resilience, and ability to work in a fast-paced retail environment.
• Customer-facing experience is a plus, but enthusiasm and teachability matter most.

Responsibilities

• Deliver exceptional customer experiences by guiding product choices.
• Stay up-to-date with Telstra products and services to advise customers effectively.
• Use consultative selling to meet/exceed sales targets and KPIs.
• Collaborate with store team to create a welcoming environment.

Skills

Customer service

Sales / Upselling

Communication

Tech product knowledge

Tools

POS systems

Retail software

Job description

Telstra is looking for a Retail Customer Service & Sales Consultant in Sydney, NSW. You’ll be the trusted in-store expert helping customers find tech solutions that enhance their lives and support a connected future.

Join a diverse team where flexibility, learning opportunities, and career growth are valued, with competitive remuneration and a range of leave benefits to support your work-life balance.