Customer Experience Officer - Multi-Channel Support

City Of Tea Tree Gully; Adelaide; On-site; AUD 39,000 - 52,000; Part time

Job summary

City of Tea Tree Gully is seeking a part-time Customer Relations Officer in Adelaide to deliver exceptional customer care and support across multiple channels. The role includes contact-centre operations and administrative tasks, on a two-year contract basis.

The ideal candidate holds a Certificate III in Business Administration and demonstrates strong communication and customer service skills to engage with the public and internal teams.

Qualifications

• Certificate III in Business Administration is required.
• Strong customer service and communication skills essential.
• Experience in contact-centre operations or similar multi-channel support is preferred.

Responsibilities

• Deliver outstanding customer care and support across channels.
• Assist in various customer service functions including administrative tasks.
• Contribute to smooth contact-centre operations and office duties.

Skills

Customer service

Communication

Multi-channel support

Administrative support

Education

Certificate III in Business Administration

Job description

A local government organization in Adelaide is seeking a part-time Customer Relations Officer to deliver outstanding customer care and support. The ideal candidate will have a Certificate III in Business Administration and strong skills in customer service and communication. This role involves working in various customer service functions including contact-centre operations and administrative work, on a two-year contract basis.

Customer Experience Officer -- Multi-Channel Support Adelaide, SA, AU