Customer Experience Champion - Fast-Paced Support & Impact

Marloo; Sydney; On-site; AUD 65,000 - 85,000; Full time

Job summary

Marloo is seeking a passionate customer experience specialist to own the market's support inbox with total autonomy and drive. You will ensure every adviser who reaches out receives a fast, accurate, and warmly human response, with the daily mission to crush the queue.

You will join an ambitious, high-energy team that values customer happiness and collaborative problem solving. In Sydney, you'll help shape tools, macros, content, and triage while learning at lightning speed and bringing great

Responsibilities

• Own the market's support inbox with total autonomy and drive.
• Ensure advisers receive fast, accurate, and warmly human responses.

Job description

Marloo is seeking a passionate customer experience specialist to own the market's support inbox with total autonomy and drive. You will ensure every adviser who reaches out receives a fast, accurate, and warmly human response, with the daily mission to crush the queue.

You will join an ambitious, high-energy team that values customer happiness and collaborative problem solving. In Sydney, you'll help shape tools, macros, content, and triage while learning at lightning speed and bringing great

Customer Experience Champion -- Fast-Paced Support & Impact Sydney, NSW, AU