Customer Experience Banker

NAB; Inverell; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Banking discounts

Travel and leisure discounts

Leave benefits

Job summary

NAB Moree is seeking a Branch Customer Advisor to deliver a seamless, customer-centric experience at the Moree branch. You will be the first point of contact for customers and help identify suitable banking solutions while promoting self-service and digital options.

The role emphasizes a customer-obsessed approach, attention to detail, and a passion for inclusive service in a community-focused environment.

Qualifications

• Customer-focused service approach to every interaction.
• Strong attention to detail to ensure accuracy in transactions.
• Commitment to inclusive and diverse customer experiences.

Responsibilities

• Support NAB’s Moree Branch by being the first point of contact for our customers; putting them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions.
• Demonstrate our Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.

Skills

Customer focus

Attention to detail

Inclusion & diversity awareness

Job description

NAB Moree is seeking a Branch Customer Advisor to deliver a seamless, customer-centric experience at the Moree branch. You will be the first point of contact for customers and help identify suitable banking solutions while promoting self-service and digital options.

The role emphasizes a customer-obsessed approach, attention to detail, and a passion for inclusive service in a community-focused environment.