Guest Experience Specialist — Flexible Hours & Fast-Paced Retail

OTR; Gold Coast City; On-site; AUD 45,000 - 60,000; Full time

Job summary

OTR is seeking a Customer Service Representative on the Gold Coast to ensure a welcoming store environment and provide exceptional guest experiences. The role requires multitasking in a fast-paced setting, maintaining clean and stocked shelves, and promoting store products and specials.

Applicants should have Australian working rights, be comfortable standing for long periods, and be able to pass a police clearance. Flexibility to work late nights, early mornings, and weekends is preferred.

Qualifications

• Proven customer service experience.
• Ability to work both independently and in a team.
• Comfortable standing for long periods and occasional lifting.
• Willingness to work flexible hours, including weekends.
• Must have Australian working rights and be able to obtain police clearance.

Responsibilities

• Provide outstanding customer experiences at the store.
• Keep the store clean, stocked, and welcoming.
• Multi-task in a fast-paced environment and manage time efficiently.

Skills

Customer service

Teamwork

Time management

Stamina

Job description

OTR is seeking a Customer Service Representative on the Gold Coast to ensure a welcoming store environment and provide exceptional guest experiences. The role requires multitasking in a fast-paced setting, maintaining clean and stocked shelves, and promoting store products and specials.

Applicants should have Australian working rights, be comfortable standing for long periods, and be able to pass a police clearance. Flexibility to work late nights, early mornings, and weekends is preferred.