Customer Experience Advisor | Part-Time Banking

NAB; Mildura; On-site; AUD 34,000 - 42,000; Part time

Benefits offered by this job

Extensive range of benefits

Parental leave

Discounts on travel, fitness, events,

Job summary

NAB Edenhope is seeking a Branch Customer Advisor in a part-time role based at the Edenhope branch. The schedule is Monday to Friday, 9:00am–2:00pm, 5 days per week, with a focus on delivering high-quality customer service in a local banking environment.

You will identify suitable products and services for customers and demonstrate Smarter Banking options to make banking simple, safe and convenient. This role emphasizes customer centricity, accuracy, and teamwork in a supportive NAB culture.

Qualifications

• Experience delivering frontline customer service.
• Ability to identify customer needs and explain banking options.
• Strong attention to detail and accuracy.

Responsibilities

• Serve as the first point of contact for NAB customers at the Edenhope branch.
• Identify suitable banking products and services for customers (e.g., account opening, lending, transactions).
• Promote Smarter Banking options (self-service and digital) to simplify banking.

Skills

Customer service

Team player

Attention to detail

Job description

NAB Edenhope is seeking a Branch Customer Advisor in a part-time role based at the Edenhope branch. The schedule is Monday to Friday, 9:00am–2:00pm, 5 days per week, with a focus on delivering high-quality customer service in a local banking environment.

You will identify suitable products and services for customers and demonstrate Smarter Banking options to make banking simple, safe and convenient. This role emphasizes customer centricity, accuracy, and teamwork in a supportive NAB culture.