Customer Experience Specialist — Part-Time, Nhill

NAB; Horsham; On-site; AUD 32,000 - 38,000; Part time

Benefits offered by this job

Banking discounts

Lifestyle benefits

Leave benefits

Job summary

NAB Nhill Branch is seeking a part-time Customer Advisor to join the team and cover 9:00am–2:00pm, Monday to Friday, in Nhill, Victoria. You will be the first point of contact for customers, delivering a seamless and tailored experience across everyday banking needs.

You will identify suitable products and services, including account opening, unsecured lending, and transactions, while demonstrating self-service and digital options to keep banking simple, secure, and accessible for all customers.

Qualifications

• Customer-centric approach and a commitment to delivering quality service.
• Reliable and punctual for consistent part-time hours.
• Strong communication and teamwork to support branch operations.

Responsibilities

• Be the first point of contact for customers at NAB's Nhill Branch.
• Identify suitable NAB products and services for customers: account opening, lending, and transactions.
• Promote self-service and digital banking options to keep banking simple and secure.

Skills

Customer service

Communication

Teamwork

Attention to detail

Job description

NAB Nhill Branch is seeking a part-time Customer Advisor to join the team and cover 9:00am–2:00pm, Monday to Friday, in Nhill, Victoria. You will be the first point of contact for customers, delivering a seamless and tailored experience across everyday banking needs.

You will identify suitable products and services, including account opening, unsecured lending, and transactions, while demonstrating self-service and digital options to keep banking simple, secure, and accessible for all customers.