Customer Experience Advisor, Leave & Relief

NAB; Sydney; On-site; AUD 55,000 - 68,000; Full time

Benefits offered by this job

Mileage paid

Banking discount & perks

Diverse leave options

Job summary

NAB is seeking a Customer Advisor for Leave & Relief at Norwest, NSW. The role supports Hills District branches and nearby locations, ensuring a customer-centric experience across in-branch and digital channels.

The advisor will identify suitable products for customers, facilitate account openings and lending, and promote Smarter Banking options. A reliable team player with attention to detail is essential for accurate, efficient transactions.

Qualifications

• Experience delivering high-quality customer service
• Detail-oriented with accurate transaction handling
• Customer-centric and inclusive mindset toward diverse customers

Responsibilities

• Support NAB’s Hills District Branches as the first contact for customers, placing them at the center of everything you do
• Identify the most suitable products and services for customers: account opening, unsecured lending and banking transactions
• Demonstrate Smarter Banking options (self-service and digital) to make banking simple, easy and secure

Skills

Customer service

Attention to detail

Teamwork

Inclusive mindset

Job description

NAB is seeking a Customer Advisor for Leave & Relief at Norwest, NSW. The role supports Hills District branches and nearby locations, ensuring a customer-centric experience across in-branch and digital channels.

The advisor will identify suitable products for customers, facilitate account openings and lending, and promote Smarter Banking options. A reliable team player with attention to detail is essential for accurate, efficient transactions.