Customer Advisor, Leave & Relief - Branch Coverage

NAB; The Hills Shire Council; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Mileage reimbursement

Banking discounts

Discounts on travel, fitness, events

Job summary

NAB is seeking a Customer Advisor for Leave & Relief in Norwest, NSW. You will be the first point of contact at Hills District branches, helping customers with accounts, lending, and everyday banking while promoting NAB’s self-service and digital options.

You’ll contribute to a seamless customer experience, work with a diverse range of customers, and support mobility across multiple branches with mileage reimbursement.

Qualifications

• A passion for delivering quality, gold-class experiences for NAB’s diverse range of customers
• A team player with a keen eye for detail ensuring every transaction is efficient and accurate
• Customer centric thinking and an appreciation for inclusion and the diversity of our customers

Responsibilities

• Support NAB’s Hills District branches by being the first point of contact for our customers; putting them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
• Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure.

Job description

NAB is seeking a Customer Advisor for Leave & Relief in Norwest, NSW. You will be the first point of contact at Hills District branches, helping customers with accounts, lending, and everyday banking while promoting NAB’s self-service and digital options.

You’ll contribute to a seamless customer experience, work with a diverse range of customers, and support mobility across multiple branches with mileage reimbursement.