Customer Experience Advisor – Banking (Roma)

NAB; Stanthorpe; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Banking discount

Travel discounts

Fitness discounts

Events discounts

Technology discounts

Parental leave

Religious leave

Special leave

Sporting activities leave

Volunteer leave

Job summary

NAB’s Roma branch is seeking a Branch Customer Advisor to deliver a seamless customer experience and tailor services to each client. You’ll work 8:30am–5:00pm, Monday to Friday, with access to NAB’s tailored career development programs and broad colleague benefits. No banking experience is required as full training is provided.

Join a customer-obsessed team that values inclusion and progress, with opportunities to learn, grow and impact local communities.

Responsibilities

• Support NAB’s Roma branch by being the first point of contact for our customers; putting them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
• Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure.

Job description

NAB’s Roma branch is seeking a Branch Customer Advisor to deliver a seamless customer experience and tailor services to each client. You’ll work 8:30am–5:00pm, Monday to Friday, with access to NAB’s tailored career development programs and broad colleague benefits. No banking experience is required as full training is provided.

Join a customer-obsessed team that values inclusion and progress, with opportunities to learn, grow and impact local communities.