Customer Enablement & Talent-Transformation Lead

Xapply; Sydney; À distance; AUD 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Remote-first culture

Competitive salary package

Career development

Résumé du poste

Employment Hero is seeking a People Systems Lead to own the HR technology stack with Dayforce as the primary platform. You will collaborate with Payroll, Finance and Technology to ensure data integrity, compliance and efficient processes across the People function.

This remote-first role focuses on system upgrades, reporting and analytics, building dashboards, and governance. The ideal candidate has Dayforce experience, an HRIS background, and strong stakeholder management for autonomous

Qualifications

• Dayforce experience is essential.
• Background in HRIS/People Systems or HR Operations.
• Experience with upgrades, configuration and optimisation.

Responsabilités

• Manage and optimise core HR systems.
• Lead upgrades, releases, configuration and testing.
• Ensure data integrity and governance across People systems.
• Partner with Payroll and Finance on remuneration, compliance and reporting.
• Support system compliance requirements including awards and legislation.
• Lead data migration, UAT and system validation.
• Develop reporting, dashboards and workforce analytics.
• Act as main point of contact for HR systems questions and improvements.
• Maintain system documentation and audit trails.

Connaissances

Dayforce

HRIS

Data analysis

Stakeholder engagement

System upgrades

Australian payroll

Reporting

Communication skills

HR operations

Description du poste

Job Description

Location: Sydney

The Opportunity

We are partnering with a well-established and growing organisation to appoint a People Systems Lead. This role will take ownership of the organisation’s HR technology environment, with a clear focus on optimising and consolidating systems into Dayforce as the primary platform.

This is a key position within the People function, working closely with Payroll, Finance and Technology teams to ensure systems are efficient, compliant and aligned to business needs.

Key Responsibilities

• Manage and optimise core HR systems
• Lead system upgrades, releases, configuration and testing cycles
• Ensure data integrity, accuracy and governance across all People systems
• Partner with Payroll and Finance to align remuneration, compliance and reporting
• Support system‑related compliance requirements, including awards and legislation
• Lead data migration, User Acceptance Testing (UAT) and system validation activities
• Develop reporting capability, dashboards and workforce analytics
• Act as the primary point of contact for HR systems queries and improvements
• Maintain system documentation, processes and audit trails

About You

• Demonstrated experience working with Dayforce (essential)
• Background in HRIS, People Systems or HR Operations roles
• Experience managing or supporting system upgrades, configuration and optimisation
• Understanding of Australian payroll, employment legislation and compliance frameworks
• Strong data analysis and reporting capability
• Experience supporting system implementations, integrations or migrations
• Strong stakeholder engagement and communication skills
• Ability to manage competing priorities and deliver outcomes independently

What’s on Offer

• Opportunity to take ownership of a critical HR systems function
• Exposure to a system transformation and consolidation programme
• Collaborative working environment with cross‑functional stakeholders
• Competitive salary package and long‑term career development

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all‑in‑one solution.

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally – Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now serve over 300,000 businesses and more than 2 million employees.

The EH Way

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.

• We are Mission First – Our Mission determines what we work on, where we invest, and where we focus. Every decision runs through a single filter: does this accelerate our Mission?
• We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
• We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
• We Live by Our Values – we role model our values 100% of the time
• We Expect High Performance – we set a high standard and we’re not satisfied with being average

Client Experience & Program Coordination (Flexible Remote Role)

This flexible, remote‑based role is suited to individuals who value organisation, communication, and the ability to work autonomously within a structured environment.

You may already have valuable professional and life experience behind you and be looking for a role that offers greater flexibility, ongoing growth, and meaningful involvement aligned with your current lifestyle and goals.

This role is best suited to individuals who bring previous professional, administrative, customer‑facing, business, or coordination experience and who are confident managing responsibilities within established systems and processes.

The role operates within an established framework supported by onboarding, guided systems, and ongoing professional development.

About Brightside Collective

At Brightside Collective, we value flexibility, continuous learning, professional growth, and creating positive outcomes through consistent action.

We believe experience matters. Many successful individuals bring strong communication skills, practical life experience, and a willingness to learn and contribute within a supportive and structured framework.

Our culture encourages personal responsibility, consistency, and a positive approach to learning new skills while working towards meaningful goals.

Key Responsibilities

• Supporting communication and coordination activities within a structured online program environment
• Managing communication and follow‑up activities using established processes
• Following guided systems and step‑by‑step workflows
• Maintaining accurate records and organised communication activities
• Using simple digital tools to stay organised and consistent
• Participating in ongoing learning and professional development opportunities

Who This Role Suits

You may be a professional with experience in:

• Administration
• Customer Service
• Client Support
• Team Coordination
• Operations Support
• Business Ownership or Management
• Education or Training Environments

You’ll likely enjoy this role if:

• You value flexibility while appreciating structure and clear direction
• You are self‑motivated and comfortable working autonomously
• You communicate confidently and professionally
• You are organised and able to manage your own schedule effectively
• You are comfortable using online communication tools
• You enjoy learning, growing, and applying new skills in a practical environment
• You appreciate working within established systems and processes

Additional Information

• Applicants must currently reside in Australia or New Zealand
• Flexible scheduling within a structured framework
• Approximate commitment of 10–15 hours per week
• Results‑oriented compensation structure
• Ongoing onboarding, training, and professional support

Important to Note

• This role operates within a flexible, autonomous working structure
• The position follows established systems, processes, and support frameworks
• Previous professional, business, administrative, customer service, or coordination experience is highly regarded
• We are seeking applicants interested in a long‑term professional pathway
• Success in this role is supported by consistency, communication, and a willingness to learn

Next Step

If this role aligns with your experience, interests, and goals, we encourage you to submit your application.

Suitable applicants will be contacted to discuss the role in more detail and determine whether there is a mutual fit.