People Operations Partner

LiveHire Limited; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flex@HF program

Learning & development

Parental leave 12 wks

Wellbeing days

EAP program

Recognition program

Thrive wage access

Collaborative culture

Job summary

Humanforce is seeking a People Operations Partner to join our People & Culture team. You will own day-to-day HR operations across the employee lifecycle, while partnering with engineering, product, sales and support to deliver a seamless employee experience.

This role emphasizes onboarding, payroll liaison, policy maintenance, data reporting, and opportunities to automate processes in collaboration with Forward Deployed Engineering.

Qualifications

• Experience in People Operations or HR administration.
• Experience supporting employee lifecycle processes in a fast-paced or growing organisation.
• Experience with HRIS and payroll systems.
• Strong administrative and organisational skills.
• Excellent written and verbal communication.
• Ability to handle confidential information with discretion.
• Interest in process automation and improvement.

Responsibilities

• Manage and coordinate day-to-day People Operations activities across the employee lifecycle.
• Maintain accurate employee records and systems with data integrity.
• Prepare employment documentation and letters.
• Coordinate onboarding and offboarding for a smooth experience.
• Assist payroll data preparation and liaise with payroll providers.
• Handle People inboxes and respond professionally to requests.
• Maintain policies, templates and guidance.
• Prepare regular People reports and insights.
• Ensure processes align with legislation and policy.
• Collaborate with engineering to automate and streamline processes.
• Support performance, remuneration, engagement and talent processes.

Skills

People Operations

HR administration

Data confidentiality

Communication

Organisational skills

Tools

HRIS

Payroll software

Job description

Work in HR, inside a HR tech company

Join a People & Culture team within a global HCM tech company partnering with the people who design, engineer, sell, and support the product we take to the world.

At Humanforce our vision is simple: make work easier and life better work for frontline and flexible workforces.

Humanforce has built strong foundations since its founding in 2002. We help over 2300 customers and almost 1 million employees under management in 30+ countries. Today, we have offices across Australia, New Zealand, United Kingdom, North America and the Philippines.

The opportunity

We're looking for a People Operations Partner to join our People & Culture team at Humanforce. A role built to set you up for a career in People & Culture, combining day-to-day HR operations ownership with hands-on junior People Partner responsibilities.

You'll keep our people processes accurate, efficient and running smoothly, while also building experience across employee relations, coaching and people projects. It's a strong next step for an organised, proactive People professional looking to grow their career.

What you will do

People Operations & administration

• Manage and coordinate day-to-day People Operations activities across the entire employee lifecycle.
• Maintain accurate employee records and People systems, ensuring data integrity and confidentiality.
• Prepare employment documentation, contract variations, letters and other People correspondence.
• Coordinate onboarding and offboarding, ensuring a smooth and consistent employee experience.
• Support payroll preparation by maintaining accurate employee data and liaising with payroll providers and internal stakeholders.
• Manage People inboxes, queries and requests, ensuring timely and professional responses.
• Maintain People policies, process documentation, templates and guidelines.
• Prepare regular People reports and data insights to support decision-making.
• Ensure People processes align with employment legislation, company policy and internal controls.
• Identify opportunities to improve, simplify and automate People processes, working alongside our engineering teams to streamline wherever possible.
• Support the administration of performance, remuneration, engagement and talent processes.

Junior People Partner responsibilities

• Provide first-level guidance to employees and people leaders on policies, processes and general employment matters.
• Supportthe P&CTeam and leaders with employee lifecycle activities, including probation reviews and team changes.
• Assist with employee relations matters; gathering information, maintaining documentation and escalating when appropriate.
• Support the delivery of engagement surveys, people initiatives and internal communications.
• Coordinate People & Culture projects across employee experience, learning and development, diversity and inclusion, and wellbeing.
• Partner with leaders to ensure People processes are applied consistently and effectively.
• Contribute to workforce reporting, organisational change and other people initiatives.
• Support the broader People team with advice, coordination and operational delivery as required.

Automation & continuous improvement

• Partner with our Forward Deployed Engineering team to identify manual, repetitive People processes that can be automated or streamlined.
• Help scope and test automation solutions for HR workflows from onboarding paperwork to reporting and data updates.
• Act as the People team's voice in shaping tools and workflows, ensuring automation reflects how the team actually works.
• Continuously look for ways to remove low-value manual tasks, freeing up time for the work that has real impact.
• Track the impact of automation changes and feed learnings back into how the People team operates day to day.

Who you are

• Experience in People Operations, HR administration, HR coordination or a similar People & Culture role.
• Experience supporting employee lifecycle processes in a fast-paced or growing organisation.
• Strong administration and organisational skills, with excellent attention to detail.
• Experience working with HRIS, payroll or employee management systems.
• A practical understanding of employment processes, policies and relevant legislation.
• The confidence to provide guidance and support to employees and people leaders.
• Excellent written and verbal communication skills.
• The ability to manage confidential and sensitive information with discretion.
• A proactive, service-oriented approach and genuine interest in employee experience.
• The ability to manage competing priorities, meet deadlines and work independently.
• A continuous improvement mindset, with an interest in refining processes and ways of working.
• An interest in process automation and technology, with the curiosity to partner with technical teams to simplify howoperational tasks are executed.
• Experience in a technology, SaaS or growing organisation will be highly regarded.

What success looks like

In your first 12 months, you will have:

• Established trusted relationships across the People team,team members and people leaders.
• Delivered accurate, timely and consistent People Operations support.
• Improved the efficiency and documentation of key People processes.
• Supported a positive and well-organised employee lifecycle experience.
• Provided confident first-level guidance on routine People matters.
• Contributed to successful delivery of People programs, projects and engagement initiatives.
• Helped strengthen the quality and accuracy of People data and reporting.
• Partnered with various teams to automate manual processes, freeing up time for higher-value people work.

Our values

• We are bold
• We are all in
• We are customer obsessed
• We do what we say
• We are good humans

Our approach to flexibility

We are passionate about people making their own decisions about where and when they work. Our hybrid model of minimum three days a week of in office moments supports flexibility tailored to individual and team needs, empowering people to achieve their career and personal goals.

Benefits

• A truly flexible workplace through our Flex@HF approach
• The opportunity to be part of a fast-growing global tech company
• A focus on learning and development through Humanforce HR
• A generous talent referral program – know great people, be rewarded
• 12 weeks paid parental leave for primary careers, 4 weeks for secondary
• 4 extra days leave to focus on your wellbeing
• Contemporary and practical Employee Assistance Program
• A cool reward and recognition program – shout to your colleagues and earn points to spend
• Access to our own financial wellbeing platform Thrive – including earned wage access, tools to budget and save, perks and cashback across 100s of Australian retailers
• Fun, collaborative culture with passionate people
• A workplace where you can genuinely improve the world of work!

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.