Customer Care Champion - Full/Part-Time Roles

Illawarra Rugby League; Australia; Remote; AUD 42,000 - 64,000; Full time

Benefits offered by this job

Well-being program

Employee discounts

Career growth

Training provided

Job summary

Probe CX is seeking Customer Care Representatives to join our refreshed Contact Centre, offering full-time or part-time roles. You will assist older Australians and their families with access to care packages and services, solving issues with empathy and care.

Join a team that values learning, development, and collaboration, with opportunities to grow your career and to participate in a dynamic, purpose-led environment.

Qualifications

• Excellent verbal and written communication essential.
• Ability to handle multiple tasks in a fast-paced environment.
• Proactive attitude with a genuine desire to help customers.

Responsibilities

• Be the friendly voice and helping hand for older Australians, their families & carers.
• Assist them in accessing care packages & services with empathy.
• Collaborate with colleagues to share insights and celebrate successes.

Skills

Communication skills

Multitasking

Positive attitude

Problem solving

Tech-savvy

Customer service experience bonus

Job description

Probe CX is seeking Customer Care Representatives to join our refreshed Contact Centre, offering full-time or part-time roles. You will assist older Australians and their families with access to care packages and services, solving issues with empathy and care.

Join a team that values learning, development, and collaboration, with opportunities to grow your career and to participate in a dynamic, purpose-led environment.