Customer Care Agent — Fast-Paced Call Center & Growth

13cabs; Australia; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive training

Opportunities for career growth

Job summary

13cabs is hiring Call Centre Operators in Victoria. Join Australia's largest taxi network to answer customer calls, book taxis, and assist with travel queries. You'll provide friendly, efficient service and help travellers with lost property or trip updates.

We value clear communication, quick decision-making, and a willingness to learn. Competitive pay, comprehensive training, and opportunities for rapid career growth await in our expanding team.

Qualifications

• Customer service experience is a plus, but not essential.
• Strong communication skills to engage effectively with customers and drivers.
• Basic computer skills and tech-savviness are a must.

Responsibilities

• Answer customer calls and efficiently book taxis.
• Help customers with travel-related queries, including lost property or trip updates.
• Provide exceptional customer service that sets us apart.

Skills

Strong communication

Decision making

Customer service experience

Basic computer skills

Job description

13cabs is hiring Call Centre Operators in Victoria. Join Australia's largest taxi network to answer customer calls, book taxis, and assist with travel queries. You'll provide friendly, efficient service and help travellers with lost property or trip updates.

We value clear communication, quick decision-making, and a willingness to learn. Competitive pay, comprehensive training, and opportunities for rapid career growth await in our expanding team.