Customer Banking Advisor — Grow with Tailored Career Development

National Australia Bank; Hervey Bay; Hybrid; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Tailored career development programs

Banking/financial service discounts

Leave benefits and wellbeing

Job summary

National Australia Bank in Hervey Bay is seeking a Branch Customer Advisor to deliver seamless, tailored banking experiences at our Hervey Bay home branch and Maryborough coverage. You’ll work with customers to open accounts, process transactions, and promote Smarter Banking options, with a focus on accuracy and service.

Join a people-centric team with development opportunities and comprehensive NAB benefits.

Qualifications

• A passion for delivering quality customer experiences to NAB’s diverse clientele.
• Team player with keen eye for detail ensuring every transaction is efficient and accurate.
• Customer-centric thinking and inclusion of diverse customers.

Responsibilities

• Support Hervey Bay and Maryborough branches as the first point of contact.
• Identify suitable products and services for customers: like account opening, unsecured lending and banking transactions.
• Demonstrate Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.

Skills

Customer service

Attention to detail

Teamwork

Job description

National Australia Bank in Hervey Bay is seeking a Branch Customer Advisor to deliver seamless, tailored banking experiences at our Hervey Bay home branch and Maryborough coverage. You’ll work with customers to open accounts, process transactions, and promote Smarter Banking options, with a focus on accuracy and service.

Join a people-centric team with development opportunities and comprehensive NAB benefits.