Customer Advisor - Sale, VIC

NAB; Sale; On-site; AUD 33,000 - 44,000; Part time

Benefits offered by this job

Discounts on banking services

Travel and lifestyle discounts

Leave benefits (parental/religious/sen

Leave benefits

Career development

Job summary

NAB's Sale Branch in Victoria is seeking a part-time Customer Advisor to be the face of NAB, supporting customers, solving problems and ensuring every interaction counts. Based in Sale, you will handle transactions and guide customers through essential banking services.

You will promote accounts, lending options and digital self-service tools, delivering fast, accurate service with a team that values inclusion and customer-centric thinking.

Qualifications

• A team player with a keen eye for detail ensuring every transaction is efficient and accurate.
• Customer centric thinking and an appreciation for inclusion and the diversity of our customers.

Responsibilities

• Be the first point of contact for customers at the Sale Branch; help solve problems and guide them through their banking needs.
• Identify the most suitable products and services for customers: accounts, lending and basic banking transactions.
• Demonstrate Smarter Banking options (self-service and digital) to make banking simple, easy and secure.

Job description

• Part-time position based in our Sale Branch
• Be the face of NAB – support customers, solve problems, and make every interaction count

Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the mostcustomer‑centriccompany in Australia and New Zealand.

You’llmake an impact by:

• SupportNAB’s Sale Branch by being the first point of contact for ourcustomers; puttingthem at the centre of everything you do
• Identifythe most suitable products and servicesfor customers:likeaccount opening, unsecuredlendingand banking transactions
• Demonstrate our Smarter Banking options (self-service and digital)forcustomers; making sobankingissimple,easyand secure

We’relooking for the brightest minds to deliver the best for our customers.We’dlove for you to have:

• A team playerwith a keen eye for detailensuringevery, transaction isefficient andaccurate
• Customer centric thinking and an appreciation for inclusion and the diversity of our customers

The Hours

Join our team in this part‑time role working from9:00am – 4:30pm, Monday to Thursday and 9:00am – 5:30pm Friday.

Morefocus on you

All new Customer Advisors willbenefitfrom NAB’s tailored career development programs, upskilling and mobility opportunities to ensure they are set‑up for success. We also offer:

• Access to banking and financial services discount including competitive rates and reduced fees on home loans, creditcardsand insurances
• Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology
• Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave

For more information on NAB Colleague Benefits and Perksvisit our website.

A diverse and inclusive workplace works better for everyone

We know that when our colleagues feel valued and celebrated for who they are, our customers experience bankingthat’sfairer, more accessible, anddesigned with who they are in mind.That’swhywe’vebuilt a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.