Customer Advisor - Corowa, NSW

National Australia Bank; Corowa; Hybrid; AUD 25,000 - 32,000; Part time

Benefits offered by this job

Banking discounts

Career development programs

Leave benefits

Job summary

The National Australia Bank Corowa Branch is seeking a part-time Customer Advisor to deliver a seamless, customer‑centred service 9:00am–1:00pm, Monday to Friday. You’ll be the first point of contact for customers, helping with account openings, lending, and everyday banking while upholding NAB’s standards.

Join a team committed to inclusion, development, and flexible benefits, including banking discounts and career progression opportunities, designed to support your growth and work‑life balance.

Qualifications

• A passion for delivering quality, gold-class experiences for NAB’s diverse range of customers.
• A team player with a keen eye for detail ensuring every transaction is efficient and accurate.
• Customer centric thinking and an appreciation for inclusion and the diversity of NAB's customers.

Responsibilities

• Support NAB’s Corowa Branch by being the first point of contact for customers.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions.
• Demonstrate Smarter Banking options (self-service and digital) to make banking simple, easy and secure.

Skills

Customer service

Attention to detail

Customer-centric mindset

Job description

• Part-time position based in our Corowa Branch
• Hours: 5 days per week, Monday to Friday 9:00am - 1:00pm
• Deliver a seamless, consistent, and tailored customer experience every day

Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the mostcustomer‑centriccompany in Australia and New Zealand.

You’llmake an impact by:

• SupportNAB’s Corowa Branch by being the first point of contact for ourcustomers; puttingthem at the centre of everything you do
• Identifythe most suitable products and servicesfor customers:likeaccount opening, unsecuredlendingand banking transactions
• Demonstrate our Smarter Banking options (self-service and digital)forcustomers; making sobankingissimple,easyand secure

We’relooking for the brightest minds to deliver the best for our customers.We’dlove for you to have:

• A passion for deliveringquality,gold-classexperiences for NAB’s diverserangeofcustomers
• A team playerwith a keen eye for detailensuringevery, transaction isefficient andaccurate
• Customer centric thinking and an appreciation for inclusion and the diversity of our customers

The Hours

Join our team in this part-time role working 5 days per week from9:00am – 1:00pm, Monday to Friday.

Morefocus on you

All new Customer Advisors willbenefitfrom NAB’s tailored career development programs, upskilling and mobility opportunities to ensure they are set-up for success. We also offer:

• Access to banking and financial services discount including competitive rates and reduced fees on home loans, creditcardsand insurances
• Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology
• Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave

For more information on NAB Colleague Benefits and Perksvisit our website.

A diverse and inclusive workplace works better for everyone

We know that when our colleagues feel valued and celebrated for who they are, our customers experience bankingthat’sfairer, more accessible, anddesigned with who they are in mind.That’swhywe’vebuilt a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.

Join NAB

At NAB,we’recommitted to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities.