Customer Advisor - Leave & Relief - Seymour, VIC

National Australia Bank; Seymour; Hybrid; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Banking discounts and service fees

Mobility benefits and travel mileage

Broad benefits including leave options

Job summary

National Australia Bank in Seymour is seeking a Customer Advisor for a part-time role based at the Seymour branch with duties across Central Victoria, traveling to Benalla, Nagambie and Shepparton. Mileage is paid and a license/transport is required.

You’ll be the first point of contact for customers, helping with account opening, unsecured lending and banking transactions while promoting Smarter Banking options to make banking simple, easy and secure.

Qualifications

• Customer service experience
• Attention to detail in processing transactions
• Team-oriented approach to cover multiple branches

Responsibilities

• Be the first point of contact for customers at Seymour and surrounding branches
• Identify suitable products and services (accounts, lending, transactions)
• Promote Smarter Banking options to simplify banking for customers

Skills

Customer service

Attention to detail

Team player

Job description

• Part-time role based in our Seymour Branch
• Hours: 5 days per week, Monday to Thursday 9:00am - 4:15pm & Friday 9:00am - 5:15pm
• Leave & Relief position supporting our Seymour, Benalla, Nagambie & SheppartonBranches - it is essential that you can travel between locations to support our Central Victorian Branches covering planned and unplanned leave *mileage paid.

Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the mostcustomer‑centriccompany in Australia and New Zealand.

You’llmake an impact by:

• SupportNAB’s Seymour andsurroundingbranches by being the first point of contact for ourcustomers; puttingthem at the centre of everything you do
• Identifythe most suitable products and servicesfor customers:likeaccount opening, unsecuredlendingand banking transactions
• Demonstrate our Smarter Banking options (self-service and digital)forcustomers; making sobankingissimple,easyand secure

We’relooking for the brightest minds to deliver the best for our customers.We’dlove for you to have:

• A passion for deliveringquality,gold-classexperiences for NAB’s diverserangeofcustomers
• A team playerwith a keen eye for detailensuringevery, transaction isefficient andaccurate
• Customer centric thinking and an appreciation for inclusion and the diversity of our customers

The Hours

Join our team in this part-time role working from9:00am – 4:15pm, Monday to Thursday and 9:00am – 5:15pm Friday.

Your home branch willbe Seymour however your skills andexpertisewill also be requiredto cover our Benalla, Nagambie & Sheppartonbranches, so a license and transport is essential.*Mileage paid

Morefocus on you

All new Customer Advisors willbenefitfrom NAB’s tailored career development programs, upskilling and mobility opportunities to ensure they are set-up for success. We also offer:

• Access to banking and financial services discount including competitive rates and reduced fees on home loans, creditcardsand insurances
• Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology
• Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave

For more information on NAB Colleague Benefits and Perks visit our website.

A diverse and inclusive workplace works better for everyone

We know that when our colleagues feel valued and celebrated for who they are, our customers experience bankingthat’sfairer, more accessible, anddesigned with who they are in mind.That’swhywe’vebuilt a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.

Join NAB

At NAB,we’recommitted to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities.

Unsolicited CVs from agencies will not be accepted.