Customer Advisor - Nhill, VIC

NAB; Horsham; On-site; AUD 32,000 - 38,000; Part time

Benefits offered by this job

Banking discounts

Lifestyle benefits

Leave benefits

Job summary

NAB Nhill Branch is seeking a part-time Customer Advisor to join the team and cover 9:00am–2:00pm, Monday to Friday, in Nhill, Victoria. You will be the first point of contact for customers, delivering a seamless and tailored experience across everyday banking needs.

You will identify suitable products and services, including account opening, unsecured lending, and transactions, while demonstrating self-service and digital options to keep banking simple, secure, and accessible for all customers.

Qualifications

• Customer-centric approach and a commitment to delivering quality service.
• Reliable and punctual for consistent part-time hours.
• Strong communication and teamwork to support branch operations.

Responsibilities

• Be the first point of contact for customers at NAB's Nhill Branch.
• Identify suitable NAB products and services for customers: account opening, lending, and transactions.
• Promote self-service and digital banking options to keep banking simple and secure.

Skills

Customer service

Communication

Teamwork

Attention to detail

Job description

• Part-time position based in our Nhill Branch
• 5 days per week, Monday to Friday 9:00am - 2:00pm
• Deliver a seamless, consistent, and tailored customer experience every day
  

Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customer‑centric company in Australia and New Zealand.

You’ll make an impact by:

• Support NAB's Nhill Branch by being the first point of contact for our customers; putting them at the centre of everything you do
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
• Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure
  

We’re looking for the brightest minds to deliver the best for our customers. We’d love for you to have:

• A passion for delivering quality, gold-class experiences for NAB’s diverse range of customers
• A team player with a keen eye for detail ensuring every, transaction is efficient and accurate
• Customer centric thinking and an appreciation for inclusion and the diversity of our customers
  

The Hours

Join our team in this part-time role working from 9:00am – 2:00pm, Monday to Friday.

More focus on you

All new Customer Advisors will benefit from NAB’s tailored career development programs, upskilling and mobility opportunities to ensure they are set-up for success. We also offer:

• Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances
• Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology
• Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave
  

For more information on NAB Colleague Benefits and Perks visit our website.

A diverse and inclusive workplace works better for everyone

We know that when our colleagues feel valued and celebrated for who they are, our customers experience bankingthat’sfairer, more accessible, anddesigned with who they are in mind.That’swhywe’vebuilt a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.

Join NAB

At NAB,we’recommitted to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities.