Customer Advisor – Branch Banking, Growth & Training

NAB; Cowra; On-site; AUD 52,000 - 60,000; Full time

Benefits offered by this job

Banking discounts

Employee benefits

Leave benefits

Job summary

NAB is seeking a Branch Customer Advisor in Gunnedah to deliver a seamless, tailored customer experience. You’ll be the first point of contact at the NAB branch, guiding customers through product options such as accounts, loans, and everyday banking.

Join a culture focused on learning, development, and community. This 34-hour role offers structured training, a clear progression path, and access to NAB benefits and flexible leave options.

Qualifications

• A passion for delivering quality, gold-class experiences for NAB’s diverse range of customers.
• A team player with a keen eye for detail ensuring every transaction is efficient and accurate.
• Customer centric thinking and an appreciation for inclusion and the diversity of NAB’s customers.
• No banking experience required – Full training provided.

Responsibilities

• Support NAB’s Gunnedah branch by being the first point of contact for our customers; putting them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
• Demonstrate our Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.

Skills

Customer service

Communication

Attention to detail

Team player

Job description

NAB is seeking a Branch Customer Advisor in Gunnedah to deliver a seamless, tailored customer experience. You’ll be the first point of contact at the NAB branch, guiding customers through product options such as accounts, loans, and everyday banking.

Join a culture focused on learning, development, and community. This 34-hour role offers structured training, a clear progression path, and access to NAB benefits and flexible leave options.