Crushing Solutions Tech Support Specialist

sandvik; City Of Cockburn; On-site; AUD 90,000 - 140,000; Full time

Benefits offered by this job

Supportive culture

Career development

Work-life balance

Health and wellbeing

Leadership support

Parental leave

Employee benefits

Job summary

Sandvik Rock Processing Australia is seeking a Product Support Specialist for Crushing to assist customers across Oceania. You will provide expert technical support for Crushing & Screening equipment, helping maximise performance, reliability and productivity through on-site and remote guidance.

In addition to installing, commissioning and maintaining equipment, you will deliver training and act as the regional escalation point for complex issues, collaborating with sales and service teams to

Qualifications

• Tertiary qualification in Mechanical Engineering or a trade (Boiler maker or Fitter).
• Minimum 3 years of practical experience on fixed Plant Mining Equipment.
• Experience with Crushing & Screening products.

Responsibilities

• Provide technical support remotely and on-site for Sandvik Crushing & Screening equipment.
• Install, commission, maintain, repair and improve equipment.
• Deliver technical training to customers and internal stakeholders.
• Act as regional escalation point for complex issues in Oceania.
• Collaborate with the Sales team to ensure responsive service.
• Build lasting customer relationships by understanding needs and delivering practical solutions.

Skills

Mechanical aptitude

Problem-solving

Customer engagement

Travel willingness

Education

Tertiary qualification in Mechanical Engineering or Trade certificate

Job description

Sandvik Rock Processing Australia is seeking a Product Support Specialist for Crushing to assist customers across Oceania. You will provide expert technical support for Crushing & Screening equipment, helping maximise performance, reliability and productivity through on-site and remote guidance.

In addition to installing, commissioning and maintaining equipment, you will deliver training and act as the regional escalation point for complex issues, collaborating with sales and service teams to