Cruise Specialist: Inbound Leads + Uncapped Commission

Travel Trade Recruitment; Brisbane; On-site; AUD 60,000 - 65,000; Full time

Job summary

Travel Trade Recruitment is seeking an experienced Cruise Specialist for a Brisbane-based role, focusing on turning inbound cruise enquiries into bookings and building lasting client relationships.

You will work in a busy environment, matching clients to the right itineraries and delivering an exceptional customer experience while earning uncapped commissions and ongoing training opportunities.

Qualifications

• Minimum 2-3 years' experience as a Travel Consultant within the travel industry.
• Previous experience selling cruise holidays.
• Experience using a GDS - Amadeus, Sabre or Galileo.
• A history of achieving strong sales results.
• The ability to manage multiple enquiries without compromising service.
• Excellent communication and relationship-building skills.
• Strong attention to detail and exceptional organisational skills.
• Confidence using supplier portals and travel systems to research and tailor holiday options.
• A positive attitude, commercial mindset and genuine passion for travel.

Responsibilities

• Helping clients find the perfect cruise based on their travel style and budget.
• Matching customers with the right cruise lines, itineraries and destinations.
• Creating complete holiday packages that add value and enhance the customer experience.
• Managing bookings from initial enquiry through to departure.
• Providing expert advice and exceptional service that keeps customers coming back.
• Building lasting relationships that generate repeat and referral business.
• Achieving sales targets while delivering an outstanding customer experience.

Skills

Sales

Communication

Relationship building

Customer service

Tools

Amadeus

Sabre

Galileo

Job description

Travel Trade Recruitment is seeking an experienced Cruise Specialist for a Brisbane-based role, focusing on turning inbound cruise enquiries into bookings and building lasting client relationships.

You will work in a busy environment, matching clients to the right itineraries and delivering an exceptional customer experience while earning uncapped commissions and ongoing training opportunities.