Cruise Sales Team Leader: Growth & Global Perks

Flight Centre Travel Group; New South Wales; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Onboard ship inspections

Exclusive cruise discounts

Tailored Learning & Development

Employee health and wellness discounts

Corporate Social Responsibility program

Mental Health support programs

Job summary

A leading travel company in New South Wales is seeking a Team Leader for their Cruiseabout brand. This role focuses on quoting, booking, and invoicing for cruise packages while supporting sales targets. Candidates should have a minimum of two years in the travel or cruise industry and possess strong customer service skills. The company prides itself on an inclusive culture and offers exclusive perks like industry discounts and professional development opportunities.

Qualifications

• Proven experience in a customer service environment focused on sales.
• Minimum 2 years’ experience in the Cruise or Travel Industry.
• Experience with GDS systems.

Responsibilities

• Quoting, booking, and invoicing cruise bookings and packages.
• Ensure that KPIs are met while exceeding sales targets.
• Handle inquiries via walk-in, email, and telephone efficiently.

Skills

Customer service experience

Sales targets achievement

Attention to detail

Problem-solving skills

Retail or wholesale experience

Tools

GDS experience

Job description

A leading travel company in New South Wales is seeking a Team Leader for their Cruiseabout brand. This role focuses on quoting, booking, and invoicing for cruise packages while supporting sales targets. Candidates should have a minimum of two years in the travel or cruise industry and possess strong customer service skills. The company prides itself on an inclusive culture and offers exclusive perks like industry discounts and professional development opportunities.