Cross-Dock Supervisor: Loadout & Dispatch Lead

Minus 1; Greater Dandenong; On-site; AUD 65,000 - 90,000; Full time

Job summary

Minus 1 Refrigerated Transport is seeking a hands-on Cross-Dock Loadout Supervisor for our Dandenong South facility. You will oversee cross-dock activities, freight consolidation, dock loading and dispatch, guiding a frontline team to meet targets and dispatch deadlines.

You will coordinate with Warehouse, Transport and Linehaul teams to maintain efficiency and safety, ensuring cold-chain compliance and accurate load handling in a busy depot environment.

Qualifications

• Hands-on cross-dock/loadout experience in transport, freight or logistics.
• Experience supervising dock or loadout teams in a busy operation.
• Strong understanding of freight consolidation, pallet handling and trailer loading.
• Proven ability to coordinate priorities and meet dispatch deadlines.
• Safety-focused with experience in CoR, load restraint and safe loading practices.

Responsibilities

• Supervise and coordinate daily cross-dock, freight consolidation, loadout and dispatch activities.
• Lead, allocate and monitor work of dock and loadout team members to meet targets and deadlines.
• Maintain a hands-on presence on the dock and assist with operational tasks as required.
• Coordinate inbound and outbound freight movements, sorting, staging, pallet consolidation and trailer loading.
• Review freight volumes, load plans and trailer requirements to support efficient trailer utilisation.
• Ensure freight is checked, labelled, scanned, consolidated and loaded onto correct trailers.
• Monitor loading progress and communicate delays, shortages, damaged freight, or other issues.
• Coordinate with Allocators, Drivers, Warehouse and Linehaul teams to ensure smooth freight movements.
• Ensure refrigerated freight is handled per cold chain and customer requirements.
• Conduct load checks to verify accuracy, safety, and compliance with procedures.
• Ensure manifests and dispatch paperwork are completed accurately and on time.
• Monitor productivity and shift performance; address issues as they arise.
• Train, coach and support team members to maintain performance and safety.
• Identify bottlenecks and recommend productivity improvements.
• Maintain a clean, safe dock and cross-dock environment; conduct toolbox talks.
• Support CoR, mass management and load restraint compliance.
• Promptly report incidents, near misses and safety hazards.

Skills

Cross-dock operations

Team supervision

Freight consolidation

Safety compliance

Clear communication

Problem solving

Forklift licence

Vehicle/trailer loading

Tools

WMS

Job description

Minus 1 Refrigerated Transport is seeking a hands-on Cross-Dock Loadout Supervisor for our Dandenong South facility. You will oversee cross-dock activities, freight consolidation, dock loading and dispatch, guiding a frontline team to meet targets and dispatch deadlines.

You will coordinate with Warehouse, Transport and Linehaul teams to maintain efficiency and safety, ensuring cold-chain compliance and accurate load handling in a busy depot environment.