Cross-Dock Delivery Lead — DC/WMS Implementation

Super Retail Group; Sydney; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Discount across Super Retail Group品牌

Perks Programme discounts (Health, Ent

Hybrid work model

Job summary

Super Retail Group is seeking a hands-on delivery leader to design and implement cross-dock pallet and carton flows across National and Regional DCs, with a focus on minimal impact to store service. You will partner with Solution Delivery to set inbound standards and optimise flow from supplier to shelf, while rolling out changes across live sites.

The role emphasizes on-floor effectiveness, labour and capacity modelling, SOP development and WHS integration, with a hybrid work model in Brisbane

Qualifications

• Cross-dock or flow-through design in a retail or distribution network.
• Live-site DC change and ramp-up experience.
• WMS process design with requirements, UAT and cutover.
• SOP development and shift-team training with WHS integration.
• Cross-functional delivery across DC Operations, Transport, IT and Safety.
• Tertiary qualification in Business, Supply Chain, Operations or Engineering.

Responsibilities

• Designing pallet and carton cross-dock processes and layouts: dock door allocation, staging lanes, inbound-to-outbound matching, dwell targets and yard management
• Rolling out cross-dock flows into operating Regional DCs, with parallel running and rollback plans
• Leading operational readiness and ramp-up for the National DC: volume testing, labour ramp and go-live criteria
• Designing WMS cross-dock processes (flow-through receiving, ASN-driven allocation), writing requirements, running UAT and cutover
• Modelling labour, dock and staging capacity under volume scenarios and aligning supplier arrivals
• Writing SOPs, training shift teams and embedding WHS into operational design
• Owning dwell time, dock-to-stock, outbound on-time and cost per unit through cross dock

Skills

Cross-dock design

WMS processes

Labour planning

SOP development

Training teams

Change management

Live-site ramp-up

Education

Business/Supply Chain/Operations/Engineering degree

Tools

WMS

Excel

Job description

Super Retail Group is seeking a hands-on delivery leader to design and implement cross-dock pallet and carton flows across National and Regional DCs, with a focus on minimal impact to store service. You will partner with Solution Delivery to set inbound standards and optimise flow from supplier to shelf, while rolling out changes across live sites.

The role emphasizes on-floor effectiveness, labour and capacity modelling, SOP development and WHS integration, with a hybrid work model in Brisbane