CRM Solutions Architect: Lead Platform Modernisation

Clicks IT Recruitment; Melbourne; On-site; AUD 117,000 - 143,000; Full time

Benefits offered by this job

Superannuation

Job summary

Clicks seeks an experienced CRM Solutions Architect to provide technical leadership, solution architecture and hands-on development across a large enterprise CRM environment.

You will own the technical direction of our CRM ecosystem, design scalable integrations, and mentor delivery teams while shaping platform modernisation and governance across Microsoft Dynamics 365, Power Platform and Azure.

Qualifications

• Significant hands-on development and engineering experience in enterprise environments.
• Strong solution architecture, integration patterns and cloud technologies.
• Experience leading engineering practices including ALM, DevOps and CI/CD.

Responsibilities

• Define and maintain solution architecture principles, integration standards and design patterns.
• Lead hands-on design, development and delivery of high-quality CRM solutions.
• Provide architectural leadership across CRM initiatives and ensure security and scalability.
• Oversee complex integrations between CRM platforms and enterprise systems.
• Establish and improve engineering practices including ALM, DevOps, CI/CD and deployments.
• Develop roadmaps to support platform modernisation and reduce technical debt.
• Mentor developers and CRM engineers and collaborate with vendors.
• Evaluate emerging technologies to enhance the tech landscape.

Skills

Solution architecture

Technical leadership

Hands-on development

APIs & integration

Cloud technologies

DevOps / CI-CD

Data modelling

Stakeholder engagement

Problem solving

Tools

Azure

Dataverse

Power Platform

APIs

Middleware

Job description

Clicks seeks an experienced CRM Solutions Architect to provide technical leadership, solution architecture and hands-on development across a large enterprise CRM environment.

You will own the technical direction of our CRM ecosystem, design scalable integrations, and mentor delivery teams while shaping platform modernisation and governance across Microsoft Dynamics 365, Power Platform and Azure.