CRM & Digital Experience Data Champion

Porsche Cars Australia

City of Melbourne

On-site

AUD 110,000 - 170,000

Full time

10 days ago
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Benefits offered by this job

Competitive annual base salary
Subsidised private health insurance
Annual performance incentive bonuses
Access to subsidised vehicle leasing"
New vehicle and Group Brand discounts
Flexible work arrangements
Salary packaging opportunities
Paid Parental Leave benefits

Job summary

Porsche Cars Australia is seeking a CRM, Digital Experience & Data Specialist to strengthen data-led customer engagement across digital and retail touchpoints. Reporting to the CRM & Customer Insights Manager, this role delivers reporting, journey insights and digital experience initiatives that improve customer relevance, reduce friction and support practical dealer execution.

Working with international and local stakeholders, the successful candidate will optimise digital products, data

Qualifications

  • Tertiary qualification in marketing or similar.
  • Experience in digital or project management roles.
  • Strong CRM and analytics capabilities.

Responsibilities

  • Support the Digital Customer Experience strategy across platforms and touchpoints.
  • Align digital initiatives with CRM strategy and engagement priorities.
  • Deliver journey insights and performance reporting for KPI tracking.
  • Collaborate with Porsche Centres, Porsche AG and external partners.

Skills

CRM expertise
Digital platforms
Data-driven analytics
Stakeholder management
Customer journey mapping
Team collaboration
Organizational skills

Education

Tertiary qualification in marketing or similar

Tools

Salesforce Marketing Cloud
Shopify
Miro

Job description

Porsche Cars Australia is seeking a CRM, Digital Experience & Data Specialist to strengthen data-led customer engagement across digital and retail touchpoints. Reporting to the CRM & Customer Insights Manager, this role delivers reporting, journey insights and digital experience initiatives that improve customer relevance, reduce friction and support practical dealer execution.

Working with international and local stakeholders, the successful candidate will optimise digital products, data

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