CRM Delivery Lead — Dynamics 365 (Financial Services)

Y-Axis; Western Australia; Hybrid; AUD 110,000 - 180,000; Full time

Job summary

Y-Axis in Australia seeks a delivery-focused professional with demonstrated experience implementing or upgrading Microsoft Dynamics 365 CRM. The role emphasizes delivering complex projects in Superannuation, Wealth Management, or Banking, coupled with strong communication and negotiation skills for executive stakeholders.

The ideal candidate will navigate Agile/Scrum, Waterfall, or Hybrid delivery methods, collaborating with cross-functional teams to achieve strategic outcomes in the Australian

Qualifications

• Experience delivering complex projects in financial services (superannuation, wealth management, banking).
• Outstanding communication, facilitation and negotiation with executive leadership and business teams.
• Proven ability to build trust across stakeholders at all levels.

Tools

Microsoft Dynamics 365 CRM

Agile/Scrum

Waterfall

Hybrid delivery

Job description

Y-Axis in Australia seeks a delivery-focused professional with demonstrated experience implementing or upgrading Microsoft Dynamics 365 CRM. The role emphasizes delivering complex projects in Superannuation, Wealth Management, or Banking, coupled with strong communication and negotiation skills for executive stakeholders.

The ideal candidate will navigate Agile/Scrum, Waterfall, or Hybrid delivery methods, collaborating with cross-functional teams to achieve strategic outcomes in the Australian