CRM and eCommerce Specialist

Manning Cartell; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Manning Cartell is seeking a proactive e-commerce CRM marketer to own the online experience from website to inbox. You will plan, write, and send EDMs, manage Shopify product launches, and optimize the customer journey to grow online revenue.

Reporting to the Head of Marketing, you’ll bring 3+ years in fashion-focused e-commerce or CRM marketing, strong Klaviyo and Shopify skills, and a confident brand voice.

Qualifications

• Minimum 3 years in e-commerce or CRM marketing.
• Strong hands-on Klaviyo and Shopify experience.
• A confident writer with an eye for brand tone.
• Comfort with data and curiosity about what makes customers come back.
• Ability to take a plan and own it.

Responsibilities

• Plan, write, build and send EDMs and grow revenue from Klaviyo flows.
• Own site merchandising, product uploads, launches and sales in Shopify.
• Test and refine the site and email experience to lift conversion and repeat purchase.
• Report on performance and share insights that shape our plans.
• Manage affiliate and creator commerce reporting.

Skills

Klaviyo

Shopify

Data analysis

Brand writing

Plan ownership

Tools

Klaviyo

Shopify

Job description

Founded in 2005 by three sisters, MANNING CARTELL is a premium Australian fashion brand, designing considered, beautifully cut pieces built on the idea that confidence looks good on you. We’re moving into a period of growth and building a new team where we’re looking for someone to own our online customer experience, from the website to the inbox.

Reporting to our Head of Marketing, you’ll run our website and CRM day to day, owning the results. You’ll take the monthly plan, bring it to life across email and site, test what works, and turn the data into ideas that grow online revenue. You will work autonomously, be open to change, bring fresh ideas and energy and take genuine pride and interest in the success of the brand.

Key Responsibilities

• Plan, write, build and send our EDMs and grow revenue from our Klaviyo flows
• Own site merchandising, product uploads, launches and sales in Shopify
• Test and refine the site and email experience to lift conversion and repeat purchase
• Report on performance and share insights that shape our plans
• Manage our affiliate and creator commerce reporting

• Plan, write, build and send our EDMs and grow revenue from our Klaviyo flows
• Own site merchandising, product uploads, launches and sales in Shopify
• Test and refine the site and email experience to lift conversion and repeat purchase
• Report on performance and share insights that shape our plans
• Manage our affiliate and creator commerce reporting

What you’ll bring

• Minimum 3 years in e-commerce or CRM marketing, ideally in fashion, beauty or lifestyle
• Strong hands-on Klaviyo and Shopify experience
• A confident writer with an eye for brand tone
• Comfort with data, and curiosity about what makes customers come back
• The ability to take a plan and own it