Crisis Support & Housing Advocate (Casual)

Tradewind Recruitment Australia; Mackay Regional; On-site; AUD 58,000 - 82,000; Full time

Benefits offered by this job

Casual loading

Flexible shift options

Meaningful work

Supportive team

Job summary

Tradewind Australia partners with a community-based homelessness service to recruit Crisis Support Workers for a men''s accommodation program in Mackay. Casual/locum shifts available with immediate start, across day, afternoon and sleepover shifts.

You will provide end-to-end support across the client journey-from intake through to exit, aiming to stabilise the immediate situation and support longer-term pathways into safe, secure housing, with a focus on complex needs including mental health.

Qualifications

• Minimum Certificate III in Community Services or related field.
• Experience working with vulnerable populations, including homelessness or mental health.
• Strong case management and advocacy skills.
• Availability for shift work (including sleepovers and weekends)

Responsibilities

• Provide holistic, client-centred support from intake through to exit
• Deliver case management focused on housing outcomes and independence
• Conduct needs and risk assessments, including safety planning
• Support clients to access stable accommodation and relevant services
• Advocate on behalf of clients with housing providers and external services
• Build strong relationships with stakeholders and referral networks
• Maintain accurate and timely case notes and documentation
• Assist with day-to-day operations of the accommodation service as required

Skills

Case management

Advocacy

Empathy

Resilience

Shift work

Education

Certificate III in Community Services

Job description

Tradewind Australia partners with a community-based homelessness service to recruit Crisis Support Workers for a men''s accommodation program in Mackay. Casual/locum shifts available with immediate start, across day, afternoon and sleepover shifts.

You will provide end-to-end support across the client journey-from intake through to exit, aiming to stabilise the immediate situation and support longer-term pathways into safe, secure housing, with a focus on complex needs including mental health.