Crew Members

Country Change; New South Wales; Hybrid; AUD 30,000 - 36,000; Full time

Benefits offered by this job

Generous employee discounts

Promotion pathways

Job security

Brand culture and recognition

Job summary

Burger Urge is seeking crew members in New South Wales to join our team. You will greet customers, take orders, and prepare food to our standards while keeping the dining and kitchen areas clean and organized.

We offer opportunities for both senior and junior staff, with 18+ age requirement and NSW RSA eligibility. Mandatory Food Safety Certificate and valid working rights apply, RSA to be obtained within 30 days. Generous staff discounts and clear promotion pathways are available.

Qualifications

• Food Safety Certificate required.
• NSW RSA certification to be obtained within 30 days of starting employment.
• Valid working rights including passport/visa documentation for international candidates.

Responsibilities

• Greet customers and take orders in a timely, friendly manner.
• Prepare food according to Burger Urge standards, including grilling and assembling items.
• Maintain cleanliness and hygiene in kitchen, dining area and restrooms.
• Operate and maintain kitchen equipment such as grills, fryers and ovens.
• Handle cash and card transactions and keep accurate sales records.
• Communicate effectively with team to ensure orders are prepared quickly and correctly.
• Participate in training sessions and stay updated with Burger Urge policies and menu items.

Skills

Interpersonal skills

Fast-paced environment

Organizational skills

Time management

Customer service

Education

Food Safety Certificate

NSW RSA (within 30 days)

Valid working rights (passport/visa for international candidates)

Job description

Hospitality, Travel & Tourism

JOB DESCRIPTION

The Burger Urge crew member is responsible for providing exceptional customer service and ensuring that all customers are satisfied with their dining experience. The crew member will be expected to work in a fast-paced environment, handling a variety of tasks, including taking orders, preparing food, maintaining cleanliness, and managing inventory. The crew member will also need to work closely with other team members to ensure that all tasks are completed efficiently and effectively.

Crew Member Role:

• Greeting customers and taking their orders in a timely and friendly manner.
• Preparing food according to Burger Urge standards and recipes, including cooking, grilling, frying, and assembling food items.
• Maintaining cleanliness and hygiene standards in the kitchen, dining area, and restrooms.
• Operating and maintaining kitchen equipment, such as grills, fryers, and ovens.
• Handling cash and credit card transactions and maintaining accurate records of sales.
• Communicating effectively with other team members to ensure that orders are prepared correctly and quickly.
• Participating in training sessions and keeping up to date with Burger Urge policies, procedures, and menu items.

About the Employer

Burger Urge (BU) has been making delicious and juicy burgers for 1 years! We believe in making burgers the way they should be. We use premium local ingredients for our delicious, classic, and on-trend recipes.

About the Candidate

• Senior & Junior positions available. 18 years or above must be willing to obtain NSW RSA with lunch & dinner availability.
• Strong interpersonal skills.
• Ability to work in a fast-paced environment.
• Strong organizational and time management skills.
• Quick service restaurant experience is highly preferred.
• Availability to work flexible hours, including evenings, weekends and school holidays.

Mandatory Requirements

• Food Safety Certificate.
• Valid working rights, including passport and visa documentation for international candidates.
• Obtain an RSA Certificate within 30 days of starting your employment.

If you are an energetic, hardworking, and motivating individual who is passionate about delivering exceptional customer service and driving positive change, we would love to hear from you.

• Generous employee discount on all menu items and merchandise.
• Growing company with expanding roles and promotion pathways.
• Strong market position within the industry with ongoing job security assured.
• Burger Urge is the most creative brand in the industry today, which flows into our operating structure and management processes.