Crew Coach

MOUNT ISA PTY LTD; Mount Isa City; On-site; AUD 52,000 - 76,000; Full time

Benefits offered by this job

Management bonus

On-the-job training

Leadership training

Career pathways

Competitive pay

Staff discounts

Job summary

Hungry Jack's in Mount Isa invites a dynamic Restaurant Leader to join our Restaurant Leadership Team. You will drive guest obsession and people power across service and production areas, leading a team to exceed guest expectations and deliver profitable results.

Responsibilities include executing promotions, developing staff, merchandising, stock control, and maintaining a safe, energetic workplace. National police check may be required and commitment to diversity is valued.

Qualifications

• Retail or hospitality experience.
• Strong leadership and coaching skills.
• Ability to motivate a team and drive guest satisfaction.

Responsibilities

• Executing and monitoring promotional activities.
• Employee development and leadership.
• Store merchandising.
• Stock management and stock control.
• Maintaining a safe working environment for all team members and guests.

Skills

Guest obsession

Leadership

Coaching

Hospitality exp

Job description

The Careers are Better at Hungry Jack's! Reporting to the Restaurant Manager as part of the Restaurant Leadership Team (RLT), you will play a vital role in driving the success of your restaurant, bringing our values of “Guest Obsessed” and “People Power” to life.

You will do this in the service and production areas of your restaurant, leading a team where:

• Guests are placed at the centre of the business.
• Teamwork is essential to deliver on our guests’ expectations.
• Employees are empowered and encouraged to do their best work.

You will also be responsible for:

• Executing and monitoring promotional activities.
• Employee development and leadership.
• Store merchandising.
• Stock management and stock control.
• Maintaining a safe working environment for all team members and guests.

What’s great about working at Hungry Jack's?

We offer:

• Management bonus program to reward your hard work.
• On‑job training to get you up to speed.
• Extensive leadership and succession training for you to build your career.
• Established career pathways for internal promotion across our growing network of restaurants.
• Competitive pay and penalty rates.
• Amazing staff discounts through our benefits platform, Jackpot.
• Opportunities to complete nationally accredited qualifications in retail.

We’re looking for someone who has:

• Retail or hospitality experience.
• A “Guest Obsessed” mindset.
• Values that are aligned to ours: Guest Obsessed, People Power, Make a Difference, Stronger Together and Growth Mindset.
• High level of energy and a sense of urgency.
• A passion for training, coaching and mentoring team members to success.

If you are successful in securing this position, you will be required to provide a National Police Check.

Please note that people with criminal records are not automatically barred from applying for this position, and each application will be considered on its merits.

At Hungry Jack’s, we’re committed to building a diverse and inclusive workplace where everyone feels valued.

As an Equal Opportunity Employer, the Burgers are Better when we all belong.

Give Back At Hungry Jack’s we don’t just want to make our customers happy. We also want to give something back to the community that supports us. So be a part of something bigger, like make‑a‑wish, sports and community event sponsorships and volunteering.

Flexibility With over 420+ restaurants in Australia, chances are you’re not far from a Hungry Jack’s in Australia. And the hours we offer range from casual, part-time or full-time, varying from early morning to late at night. So you can balance it with sports, and school commitments – and a hectic social life, of course!

Be Rewarded Hungry Jack’s staff perks include staff food discounts, service recognition, access to employee assistance programs and heaps of workplace flexibility.