Crew Coach

Hungry Jack'S; Mount Isa City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Management bonus

On-the-job training

Leadership training

Staff discounts

Retail qualifications

Job summary

Hungry Jack's is seeking a Restaurant Leader to report to the Restaurant Manager as part of the Restaurant Leadership Team (RLT). You will drive restaurant success by putting guests at the center, leading a team, and delivering on guest expectations with a strong focus on development and operational excellence.

The role emphasizes staff training, merchandising, stock control, and maintaining a safe, inclusive environment.

Qualifications

• Retail or hospitality experience.
• Guest Obsessed mindset.
• Aligned with Hungry Jack’s values: Guest Obsessed, People Power, Make a Difference, Stronger Together and Growth Mindset.

Responsibilities

• Executing and monitoring promotional activities.
• Employee development and leadership.
• Store merchandising.
• Stock management and stock control.
• Maintaining a safe working environment for all team members and guests.

Skills

Retail experience

Job description

The Careers are Better at Hungry Jack's!

Reporting to the Restaurant Manager as part of the Restaurant Leadership Team (RLT), you will play a vital role in driving the success of your restaurant, bringing our values of “Guest Obsessed” and “People Power” to life. You will do this in the service and production areas of your restaurant, leading a team where:

• Guests are placed at the centre of the business.


• Teamwork is essential to deliver on our guests’ expectations.


• Employees are empowered and encouraged to do their best work.

You will also be responsible for:

• Executing and monitoring promotional activities.


• Employee development and leadership.


• Store merchandising.


• Stock management and stock control.


• Maintaining a safe working environment for all team members and guests.

What’s great about working at Hungry Jack’s? We offer:

• Management bonus program to reward your hard work.


• On-the-job training to get you up to speed.


• Extensive leadership and succession training for you to build your career.


• Established career pathways for internal promotion across our growing network of restaurants.


• Competitive pay and penalty rates.


• Amazing staff discounts through our benefits platform, Jackpot.


• Opportunities to complete nationally accredited qualifications in retail.

We’re looking for someone who has:

• Retail or hospitality experience.


• A “Guest Obsessed” mindset.


• Values that are aligned to ours: Guest Obsessed, People Power, Make a Difference, Stronger Together and Growth Mindset.


• High level of energy and a sense of urgency.


• A passion for training, coaching and mentoring team members to success.

If you are successful in securing this position, you will be required to provide a National Police Check. Please note that people with criminal records are not automatically barred from applying for this position, and each application will be considered on its merits.

At Hungry Jack’s, we’re committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, the Burgers are Better when we all belong.