Credit Optimization Lead — Hybrid & Data-Driven

AGL Energy; Melbourne; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Hybrid work options

Recharge Leave

Parental leave

Health insurance discounts

Job summary

AGL Energy in Melbourne seeks a Credit Optimisation Manager to own the end-to-end credit framework, drive data-led improvements, and align across Operations, Data & Intelligence, Technology and Risk. You will steer the improvement roadmap, delivering measurable gains in productivity, quality, risk and customer outcomes.

Inclusion at AGL is a priority; we foster diverse backgrounds and offer adjustments throughout the recruitment process. Location: Docklands, VIC.

Qualifications

• Proven end-to-end process optimisation experience in a regulated setting.
• Strong analytical and problem-solving capability using data and metrics.
• Exceptional stakeholder leadership and cross-functional influence.
• Experience embedding controls and managing regulatory requirements.
• Commercial and people leadership with value/risk prioritisation.

Responsibilities

• Own and govern end-to-end credit process framework with clear architecture, controls and performance measures.
• Drive data-led process optimisation and identify automation opportunities.
• Lead the credit improvement roadmap delivering measurable productivity, quality and risk gains.
• Influence cross-functional partners across Operations, Data, Technology and Risk.
• Champion governance and continuous improvement aligning with regulatory requirements.

Skills

Process optimisation

Data analysis

Stakeholder influence

Governance & risk

Leadership

Job description

AGL Energy in Melbourne seeks a Credit Optimisation Manager to own the end-to-end credit framework, drive data-led improvements, and align across Operations, Data & Intelligence, Technology and Risk. You will steer the improvement roadmap, delivering measurable gains in productivity, quality, risk and customer outcomes.

Inclusion at AGL is a priority; we foster diverse backgrounds and offer adjustments throughout the recruitment process. Location: Docklands, VIC.