Credit Controller

Komatsu Australia; Fairfield; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Family-friendly benefits

Bonus potential

Paid parental leave

Career development

Employee discounts

Job summary

Komatsu Australia is seeking a capable Credit Controller to support cash flow through effective credit control, collections and banking activities. You will manage external customer accounts, build strong relationships and collaborate with branches to resolve queries, while driving continuous improvement in accounts receivable processes.

The role suits someone confident in payment conversations, with initiative and a willingness to develop broader credit and AR capability within the team.

Qualifications

• Experience in credit control, collections or accounts receivable.
• Confidence contacting customers and asking for payment.
• Strong communication and relationship-building skills.
• Initiative and capacity to learn new processes and systems.

Responsibilities

• Manage a portfolio of external customer accounts and follow up outstanding payments.
• Build effective relationships with customers while handling collection conversations confidently and professionally.
• Work with branches to investigate and resolve account or payment queries.
• Support day-to-day accounts receivable and banking activities.
• Maintain accurate records and complete required system updates.
• Identify issues, take ownership and follow them through to resolution.
• Learn the team’s broader processes and progressively build full-function capability.
• Contribute to the team’s cash-flow objectives and continuous improvement.

Skills

Credit control

Collections

Accounts receivable

Communication

Relationship-building

Attention to detail

Organisational skills

Team collaboration

Tools

SAP

Microsoft Dynamics

Job description

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

We are looking for a capable and proactive Credit Controller to join our finance team. This is a full-function accounts receivable role with responsibility for supporting cash flow through effective credit control, collections and banking activities.

You will work directly with external customers and collaborate with branches across the business. The role suits someone who is confident having commercial conversations about payment, takes initiative and wants to build broader capability within credit and accounts receivable.

What You’ll Do

• Manage a portfolio of external customer accounts and follow up outstanding payments.
• Build effective relationships with customers while handling collection conversations confidently and professionally.
• Work with branches to investigate and resolve account or payment queries.
• Support day-to-day accounts receivable and banking activities.
• Maintain accurate records and complete required system updates.
• Identify issues, take ownership and follow them through to resolution.
• Learn the team’s broader processes and progressively build full-function capability.
• Contribute to the team’s cash-flow objectives and continuous improvement.

What we are looking for

• Previous experience in credit control, collections or accounts receivable.
• Confidence contacting customers and asking for payment.
• Strong communication and relationship-building skills.
• Initiative, drive and an interest in developing your career.
• The ability to learn new processes and systems quickly.
• Good attention to detail, organisation and follow-through.
• A collaborative approach to working with finance colleagues and operational branches.

Experience in an industrial environment or using SAP would be beneficial, but it is not essential. Microsoft Dynamics experience is also welcome. We are open on the length of your experience if you have the right foundation, confidence and capacity to learn. If you are driven and looking to grow in your career, then this might be the role for you!

Why work for us

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
• Financial: Income Protection Insurance provided through our company superannuation fund.
• Career: Recognition, awards, flexibility, further education studies and internal career development.
• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
• Yearly Bonus: Potential to receive a yearly bonus.
• Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.