Crash Repair Operations Leader – Fast-Growth Shop

Big Chief Hire; Australia; Remote; AUD 90,000 - 130,000; Full time

Job summary

Northeast Auto Group, a national award-winning automotive retail and service organisation, seeks a proactive leader to helm the Paint & Panel department. You will lead a high-performing team, drive operational excellence, and guide crash repair operations across multiple sites as the company expands.

Ideal candidates bring 2+ years of leadership in collision/truck repair, a hands-on, safety-focused approach, and strong communication. Enjoy growth opportunities and a performance-driven culture.

Qualifications

• Proven leadership experience in a collision or truck repair environment (minimum 2 years).
• Hands-on, motivated leader who thrives in a fast-paced environment.
• Strong focus on safety, quality, workflow, and customer satisfaction.
• Excellent communication and people management skills — you know how to get the best out of your team.
• Committed to developing others and continuously improving performance.
• Trade qualification in Panel Beating or Spray Painting is highly desirable.

Responsibilities

• Lead, mentor, and support a team of technicians, fostering a positive work culture focused on teamwork, growth, and continuous improvement.
• Build and maintain relationships with clients, suppliers, and insurance partners with exceptional service and communication.
• Oversee daily operations: job scheduling, resource allocation, inventory management, and financial performance to meet targets.
• Ensure repairs meet high standards, comply with safety regulations and manufacturer specifications.
• Drive efficiency, productivity, and profitability across the site.

Skills

Leadership

People management

Communication

Team leadership

Education

Trade qualification in Panel Beating or Spray Painting

Job description

Northeast Auto Group, a national award-winning automotive retail and service organisation, seeks a proactive leader to helm the Paint & Panel department. You will lead a high-performing team, drive operational excellence, and guide crash repair operations across multiple sites as the company expands.

Ideal candidates bring 2+ years of leadership in collision/truck repair, a hands-on, safety-focused approach, and strong communication. Enjoy growth opportunities and a performance-driven culture.