CPAP Therapy Consultant

Work Initiatives; Queensland; Sur place; AUD 32 000 - 41 000; Plein temps

Avantages offerts par ce poste

Base salary + sales incentive bonus

14 weeks paid parental leave

Family and social activities

Wellbeing-focused professional culture

Health and wellbeing initiatives

Retail discount programs with 350+ in‑

Employee social events

One paid volunteering day per year

Career development opportunities (natl

Résumé du poste

Air Liquide Healthcare Australia in Bundaberg is seeking an experienced Retail/CPAP Therapy Consultant to join our team on maternity leave cover. You will assist patients with sleep apnea management, advise on CPAP equipment, and support doctors with tailored treatment plans.

The role focuses on patient care, diagnostic support, and ongoing service, with opportunities to upsell our range, participate in training, and contribute to a professional, wellbeing-focused workplace.

Qualifications

• Previous experience in a retail, healthcare or sales environment is highly regarded.
• Strong communication skills in person and over the phone are essential.
• Experience across the customer journey from first contact to follow-up is beneficial.
• Keen interest in CPAP therapy and sleep medicine disciplines.
• Strong organisational and administrational skills are required.

Responsabilités

• Initial point of contact for new and existing clients.
• Conduct diagnostic evaluations, including titration studies, for sleep-disordered breathing.
• Provide guidance on CPAP equipment, setup and ongoing service.
• Arrange follow-up appointments for new and existing patients and ongoing support.
• Educate patients and families about sleep disorders, evaluation procedures and treatment options.
• Collaborate with healthcare professionals and service providers.
• Promote and upsell CPAP products and services; maintain clinic equipment.

Connaissances

Retail experience

Good communication

Customer service

CPAP interest

Organisational skills

Description du poste

Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy. We are currently looking for an experienced Retail/CPAP Therapy Consultant to join our team at the Bundaberg clinic covering for Maternity Leave cover.

In this role, you will be crucial in enhancing our customer care and managing sleep apnea treatments for our patients This position would be a great fit for a proactive individual who is passionate about providing excellent service in the area of obstructive sleep apnea management. As a Retail/CPAP Therapy Consultant, you will collaborate closely with physicians to create tailored and effective treatment plans that address the specific needs of each patient.

How will you CONTRIBUTE and GROW?

• Initial point of contact for both new and existing clients
• Conduct diagnostic evaluations, including titration studies, for patients experiencing sleep-disordered breathing

Offer guidance on CPAP equipment, setup and ongoing service requirements Provide follow-up appointments for newly diagnosed patients and ongoing support for existing patients Educate patients and their families about sleep disorders, evaluation procedures, and available treatment options

Collaborate with healthcare professionals and service providers Promote and upsell our product range and services Maintain and sterilise clinic equipment

Are you a MATCH?

• Previous experience in a retail, healthcare or sales environments highly regarded
• Good communication skills

Experience with customer service across all stages of customer interaction

• Keen interest in CPAP therapy and sleep medicine disciplines
• Strong organisational and administrational skills

We offer:

• Base plus Sales Incentive Bonus
• 14 weeks paid parental leave
• Family and social activities
• A professional environment with a focus on wellbeing
• Salary Continuance Insurance
• Local and global opportunities
• Health and wellbeing initiatives
• Retail discount programs with over 350 retailers
• Employee social events
• One paid volunteering day each year
• Long-term career development opportunities nationally and/or internationally across the Air Liquide Group

As part of the pre-employment process, potential employees are required to undertake background checks applicable to the requirements of the position i.e., reference checks, medical check, police check, and Australian working rights confirmation.

About Air Liquide A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients.

Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902. Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.