CPAP Clinic Sales & Patient Care Specialist

Balazs; Australia; A distancia; AUD 50.000 - 70.000; Jornada completa

Descripción de la vacante

Air Liquide Healthcare Australia is seeking a Sales/Administration/BD/Marketing/Promotion Specialist to manage CPAP clinic operations, deliver excellent patient service, and drive sales and admin efficiency from a clinic in Unley. You will handle over-the-counter and phone inquiries, promotions, stock control and ERP data entry.

The role requires at least 1 year of retail experience with strong customer service and sales skills, good communication, and organisational abilities.

Formación

• Minimum of one year retail experience with demonstrated customer service and sales skills.
• Ability to read, analyse and interpret documents such as safety rules, operating and instructions, procedure manuals and the ability to write routine reports and correspondence.
• Ability to solve practical problems and respond to common enquiries or complaints.
• Strong interpersonal and communication skills, ability to deal with difficult customers.
• Strong organisational skills and attention to detail.
• Computer literacy and ability to use Google Workspace and ability to learn and utilise all appropriate softwares and websites used by the company.
• The employee is occasionally required to stand and must occasionally lift and/or move up to 5 Kg in weight (percentage of the day: 5%)

Responsabilidades

• Take care of patients’ enquiries over the counter and over the phone according to company’s procedures and guidelines.
• Promote sales according to company policies and procedures regarding services, products, programs, pricing.
• Admin duties including creating and maintaining computerized patient files and processing transactions (orders, invoices, follow-ups).
• Maintain stock levels and ensure displays and retail premises are kept in good condition.
• Coordinate servicing of equipment with manufacturers’ service providers.
• Ensure compliance with ALH policies and regulatory standards.

Conocimientos

Retail experience

Customer service

Sales skills

Communication skills

Organisational skills

Google Workspace

Educación

Tertiary qualifications advantageous but not essential

Herramientas

Google Workspace

Descripción del empleo

Air Liquide Healthcare Australia is seeking a Sales/Administration/BD/Marketing/Promotion Specialist to manage CPAP clinic operations, deliver excellent patient service, and drive sales and admin efficiency from a clinic in Unley. You will handle over-the-counter and phone inquiries, promotions, stock control and ERP data entry.

The role requires at least 1 year of retail experience with strong customer service and sales skills, good communication, and organisational abilities.