Counsellor/ Case Manager & Community Support Worker

Relationships Australia South Australia; Adelaide; On-site; AUD 84,000 - 103,000; Full time

Job summary

Relationships Australia South Australia is seeking a Counsellor/Case Manager & Community Support Worker across multiple sites in Adelaide. The role focuses on culturally responsive counselling, case management and community support to empower individuals, families and communities.

Ideal candidates hold AQF Level 7 in Social Work or equivalent, with experience in CALD communities and cross-sector liaison. Applications close 30 September 2026.

Qualifications

• AQF Level 7 qualification in Social Work or equivalent
• Experience with CALD communities especially humanitarian entrants
• Experience in community engagement and cross-sector liaison
• Experience in case work and counselling

Responsibilities

• Respond to Ask PEACE line and complete client's intake
• Provide culturally meaningful case management and counselling for clients affected by gambling, BBV or related issues
• Collaborate with significant others, faith leaders and other service providers to improve health outcomes
• Support clients affected by COVID-19, floods and drought or other disasters

Skills

Cross-cultural communication

Community engagement

Case work

Counselling

Education

AQF Level 7 Social Work or equivalent

Job description

Counsellor/ Case Manager & Community Support Worker

Relationships Australia South Australia 451 subscribers

• Multiple positions available (Hours negotiable 45.6 to 76 fortnightly hours)
• $93,669 pro rata + Super + Salary Packaging* (to increase your take home pay)
• Located across Hindmarsh, Adelaide CBD, Elizabeth & Marion

Join a passionate team delivering culturally responsive counselling, case management, and community support that empowers individuals, families, and communities to achieve positive health and wellbeing outcomes.

Who we are looking for

To be successful in this role you will have:

Tertiary qualifications (AQF Level 7) in Social Work, or tertiary education with significant experience in human services.

Demonstrated experience in working with CALD communities specifically with communities who arrive under the humanitarian program.

Experience in community engagement; community education, and cross-sector liaison.

Experience in case work and case management including counselling.

It would be a bonus if you have:

Significant experience in working within a cross cultural environment.

Experience working in the areas of public health issues and FDV.

Have a strong connection with CALD communities.

What you will be doing

Respond to Ask PEACE phone line, complete client's intake and provide immediate response accordingly.

Provide culturally meaningfully case management and counselling support services for clients affected by gambling problems and/or BBV and/or other related issues and for those at risk and/or affected by COVID 19 and/or floods and drought (or any other natural disasters).

Work collaboratively with significant others when relevant, with faith leaders and other service providers including people with lived experience and volunteers to improve people's health outcomes and support networks.

Applications close Wednesday 30 September 2026, 5pm.

About RASA

Relationships Australia South Australia (RASA) is a not-for-profit, secular, community organisation, helping people to overcome difficulties and bring about positive change in their lives. We offer services for families, couples and individuals of all ages, backgrounds and abilities. To find out more about RASA go to rasa.org.au .