Corporate Receptionist

COS; Cumberland; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Annual employee incentive schemes

Appreciation programs

Professional development opportunities

Access to free Mental Health programs

Birthday, Anniversary, Paid Parental &

Purchase Leave

Free onsite parking

Modern onsite gym

Employee discounts on full product

Community welfare and charity Initiati

Novated Lease / Salary Sacrifice for E

Job summary

COS is seeking a Receptionist to join our busy branch, acting as the first point of contact for visitors and staff. You’ll manage front desk operations, maintain meeting room presentation, and coordinate mail, stock and general admin tasks.

With at least 2 years in a professional services reception, you’ll deliver polished, confidential service, support multiple teams, and help plan events while using MS Office to keep records and intranet updated.

Qualifications

• Minimum 2 years’ Customer Service/Concierge Reception experience in a professional services office.
• Strong front-of-house presentation and guest experience mindset.
• Excellent MS Office and MS Excel skills.
• Excellent verbal and written communication.
• High attention to detail and confidentiality.
• Professional, mature, and friendly demeanor with exceptional customer service.
• Experience supporting multiple teams.
• Excellent time management and organisational abilities to manage the reception area.

Responsibilities

• Be the first point of contact for all visitors and attend to their needs in a professional and timely manner.
• Manage and coordinate the maintenance and presentation of all meeting rooms.
• Organise and distribute all incoming and outgoing office mail, including courier bookings and management.
• Ensure all general office stationery and amenities stock is maintained at sufficient levels and ordered as required.
• Provide administrative support to the Branch Coordinator and various departments, assisting with branch requirements, events, facilities and general administrative tasks as required.
• Assist with company event planning, coordination and organisation.
• Coordinate and maintain the company intranet, spreadsheets and other administrative records, ensuring information is kept current, accurate and up to date.
• Perform ad hoc tasks as required, including catering, filing, data entry and other general administrative duties.

Skills

Customer service

Time management

Verbal & written communication

Confidentiality

Professional presentation

Tools

MS Office

MS Excel

Job description

An exciting opportunity exists to join one of Australia’s high growth private businesses. COS is a family owned and run Aussie business made up of a community of like-minded people working towards a common goal. Our purpose is to keep Australian workers, patients and students healthy, safe and productive by providing products. Why? So we can deliver on our pledge to donate 1% of total revenue to everyday Australians through the Lyone Foundation.

About The Role

Reporting to the Branch Support Team Leader, the Receptionist will be responsible for efficiently managing our front desk operations and be the first point of contact and the friendly face to our visitors and staff.

Key Responsibilities

• Be the first point of contact for all visitors and attend to their needs in a professional and timely manner.
• Manage and coordinate the maintenance and presentation of all meeting rooms.
• Organise and distribute all incoming and outgoing office mail, including courier bookings and management.
• Ensure all general office stationery and amenities stock is maintained at sufficient levels and ordered as required.
• Provide administrative support to the Branch Coordinator and various departments, assisting with branch requirements, events, facilities and general administrative tasks as required.
• Assist with company event planning, coordination and organisation.
• Coordinate and maintain the company intranet, spreadsheets and other administrative records, ensuring information is kept current, accurate and up to date.
• Perform ad hoc tasks as required, including catering, filing, data entry and other general administrative duties.

About You

• A minimum of 2 years’ Customer Service/Concierge Reception experience a similar role required within a professional services office environment
• An excellent understanding of the importance of front of office presentation and guest experience
• Polished personal presentation is required
• Intermediate to Advanced in MS Office & MS Excel
• Excellent verbal and written communication skills
• Excellent eye for detail
• You understand the importance of confidentiality, professionalism, and discretion in every interaction
• Displays a professional, mature and friendly presentation with exceptional customer service skills.
• Corporate exposure and proven track record supporting multiple teams
• Strong time management and organisational skills to effectively monitor the reception area at all times

Benefits Of Working With COS

• Annual employee incentive schemes
• Generous Appreciation programs
• Commitment to professional development with ongoing training and career development opportunities
• Access to free Mental Health programs
• Birthday, Anniversary, Paid Parental Leave and Purchase Leave available
• Convenient location with free onsite parking
• Modern onsite gym
• Employee discounts on full product range
• Opportunity to participate in community welfare and charity initiatives
• Novated Lease / Salary Sacrifice for electric vehicles available

More About COS

When you join COS, you’ll be working for a growing, socially responsible organisation who provides equal employment opportunities to a talented and diverse team of passionate people, who live and breathe our 6 core values - Passionate, Results Driven, Innovative, Service Excellence, Self-Reflective, and Family. Together, we work towards finding new and original ways to deliver on our Company Purpose: Keep Australian Workers Healthy, Safe and Productive.

Through the success of our business, COS has been proud to give back over $20 million to community through the Lyone Foundation. Each year through the Lyone Foundation, COS supports Australian charities who are focused on human welfare and are underfunded, allocating 1% of annual revenue to the foundation each year.

Founded in 1977, COS is the largest Australian owned and operated national office products business. With over 750 employees located across every State of Australia, COS are leaders in our industry, and we’re ready to welcome you onboard!

'COS can offer you not just a job but a career.