Corporate Operations Manager

Anglicare NT; Darwin; On-site; AUD 120,000 - 150,000; Full time

Job summary

Anglicare NT is seeking a Corporate Operations Manager to provide leadership across headspace Darwin, Palmerston and Katherine. You will oversee administration, finance, workforce coordination, facilities, ICT systems, project management, and quality/compliance to keep services efficient and financially sustainable.

Based in Darwin with travel to Katherine and Palmerston, the role focuses on strengthening service delivery, stakeholder engagement and culturally responsive practice with young

Qualifications

• Qualifications in Business Administration, Health Service Management or related discipline.
• Approved tertiary qualification in Social Work, Psychology, Occupational Therapy or Nursing.
• Significant operational management experience in a multidisciplinary environment.
• Strong financial management skills and budget reporting.
• Experience leading teams and fostering positive workplace culture.
• Knowledge of quality, accreditation, governance and compliance frameworks.

Responsibilities

• Lead operational and administrative functions across headspace Darwin, Palmerston and Katherine.
• Oversee finance, budgets, Medicare billing and private practice administration.
• Coordinate workforce planning, recruitment and onboarding.
• Oversee facilities, fleet and ICT systems and infrastructure.
• Lead service improvement projects and system upgrades.
• Manage partnership MOUs and service level agreements.
• Support accreditation, quality improvement and compliance requirements.
• Build relationships with internal and external stakeholders to ensure service excellence.
• Support culturally responsive practice to improve outcomes for young Aboriginal people and families.

Skills

Operations management

Finance management

Budget monitoring

Stakeholder engagement

Project management

Quality & compliance

People leadership

Aboriginal engagement

Education

Business Administration or Health Service Management

Related discipline or Social Work/Psychology/OT/Nursing

Tools

Medicare/billing knowledge

ICT systems

Job description

Anglicare NT is a respected provider of quality human services across urban, regional, and remote areas. Anglicare NT offers a range of career opportunities in the community and social services sector in a diverse range of fields such as children and youth, family relationships and counselling, refugee and migrant, corporate services, financial counselling, mental health, disability and home care, social enterprises, and specialist homelessness services

About headspace

headspace are a busy and innovative youth mental health service providing a variety of mental health, medical, sexual and other health related services as well as vocational, functional groups and social services to young people aged 12 to 25 years and their families.

About the Opportunity

Reporting to the Director Mental Health, the Corporate Operations Manager will provide leadership across the corporate and operational functions of headspace Darwin, Palmerston and Katherine. The role works closely with the Clinical Operations Manager and Anglicare NT's shared services teams to ensure service delivery remains efficient, compliant and financially sustainable.

Based in Darwin, with regular travel to Katherine and time spent across Palmerston, you will oversee administration, finance, workforce coordination, facilities, ICT systems, project management, quality and compliance activities across all three sites.

As Corporate Operations Manager you will:

• Lead operational and administrative support functions across multiple headspace sites.
• Manage finance, budgets, Medicare billing and private practice administration.
• Coordinate workforce planning, recruitment and onboarding activities.
• Oversee facilities, fleet, ICT systems and operational infrastructure.
• Lead service improvement projects, system upgrades and operational initiatives.
• Manage partnership agreements, MOUs and service-level arrangements.
• Support accreditation, quality improvement and compliance requirements.
• Build strong relationships with internal and external stakeholders to support service excellence
• Support positive outcomes for young Aboriginal people and their families through culturally responsive practice

What we are looking for:

• Qualifications in Business Administration, Health Service Management or a related discipline, or an approved tertiary qualification in Social Work, Psychology, Occupational Therapy or Nursing.
• Significant experience in operational or practice management within a multidisciplinary environment.
• Strong financial management skills, including budget monitoring and reporting.
• Experience leading teams and supporting positive workplace culture.
• Excellent project management, communication and stakeholder engagement skills.
• Knowledge of quality, accreditation, governance and compliance frameworks
• Ability to work respectfully and collaboratively with Aboriginal and Torres Strait Islander young people, their families, communities, staff, and Aboriginal controlled organisations.

Note: The filling of this position is intended to constitute a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth), section 57 of the Antidiscrimination Act 1996 (NT) and section 12 of the Equal Opportunity Act 2010.

Special Measures vacancies are open to everyone including Aboriginal and/or Torres Strait Islander people.However, Aboriginal and/or Torres Strait Islander applicants will be granted priority consideration for this vacancy.

For further information on this exciting opportunity, please contact the Director Mental Health on (08) 8985 0***

Applications for this position may be closed earlier than anticipated or extended at the discretion of the hiring manager

Unfortunately, we aren't able to sponsor candidate visas. If you don't have the independent right to work in the country you're applying for, we will not be able to progress your application

Darwin

Darwin offers the perfect balance of career opportunity and lifestyle. As the Northern Territory's capital city, it combines the convenience of a modern regional centre with easy access to some of Australia's most spectacular natural landscapes.

Known for its multicultural community, relaxed lifestyle and year-round outdoor living, Darwin offers a unique environment where work and life can genuinely coexist. With short commute times, vibrant markets, world-class fishing, national parks and stunning waterfront precincts, you'll spend less time travelling and more time enjoying what the Territory has to offer.

Darwin is home to a diverse and welcoming community and serves as a gateway to many of the Northern Territory's remote and regional communities. Working here provides the opportunity to contribute to meaningful outcomes while developing valuable skills and experiences that can shape your future career.

Whether you're looking for career growth, a sea change or the opportunity to make a difference, Darwin offers a lifestyle and sense of community unlike anywhere else in Australia.

Anglicare NT are committed to maintaining zero tolerance of child abuse and neglect, and the safety and wellbeing of all children and young people who access our activities, programs, services and facilities. Employment is subject to obtaining a satisfactory National police check and Working with Children (Ochre) Card along with 100 points of identification to confirm Australian Citizenship or eligibility to work in Australia.

Experience of working closely with and having a strong understanding of Aboriginal & Torres Strait Islander culture would be considered an advantage.

Anglicare NT is a Child Safe, Equal Employment Opportunity (EEO) employer and strongly encourage Aboriginal and Torres Strait Islander people to apply.