Program Manager

Anglicare NT; Alice Springs; Sur place; AUD 120 000 - 150 000; Plein temps

Avantages offerts par ce poste

Five weeks annual leave

Flexible working conditions

Salary packaging options

Further training and development

Résumé du poste

Anglicare NT is seeking a senior leader to head the Housing & Homelessness Services portfolio in Alice Springs. You will provide leadership and operational oversight of the Transitional Accommodation Support Services program and support staff to deliver high-quality case management and accommodation support.

You will build partnerships with government and housing providers, manage reporting and contract requirements, and drive continuous improvement in service delivery.

Qualifications

• A degree and/or Diploma in Community Services, Human Services or a related field.
• Extensive experience working with vulnerable individuals, families and communities.
• Proven leadership and people management experience, including supervision, coaching and performance development.
• Strong understanding of housing, homelessness and community service systems.
• Experience managing programs, monitoring performance and achieving service outcomes.
• Demonstrated ability to manage complex casework, risk and crisis situations.
• Excellent stakeholder engagement, communication and reporting skills.
• A commitment to culturally safe and inclusive practice, particularly when working with Aboriginal and Torres Strait Islander peoples and culturally diverse communities.

Responsabilités

• Lead, mentor and supervise a multidisciplinary team.
• Manage program operations, quality assurance and performance outcomes.
• Support staff in complex case management and crisis situations.
• Build strong partnerships with government, community and housing providers.
• Oversee reporting, compliance and contract requirements.
• Drive continuous improvement initiatives and service development.

Connaissances

Leadership

People management

Supervision

Coaching

Performance development

Stakeholder engagement

Communication

Reporting

Risk management

Formation

Degree and/or Diploma in Community Services or related field

Description du poste

About Anglicare NT

Anglicare NT is a respected provider of quality human services across urban, regional, and remote areas. Anglicare NT offers a range of career opportunities in the community and social services sector in a diverse range of fields such as children and youth, family relationships and counselling, refugee and migrant, corporate services, financial counselling, mental health, disability and home care, social enterprises, and specialist homelessness services.

Working with Anglicare NT, you will have access to:

• Further training and development options.
• Flexible working conditions; five (5) weeks annual leave.
• A strengths-based environment.

We also offer great salary packaging options that can significantly increase your take-home pay.

About the Opportunity

Working within our Housing & Homelessness Services portfolio, you will provide leadership and operational oversight of the Alice Springs Transitional Accommodation Support Services program while supporting staff to deliver high-quality case management and accommodation support services. The role plays a key part in preventing homelessness and helping adults and families achieve sustainable housing outcomes

You will:

• Lead, mentor and supervise a multidisciplinary team.
• Manage program operations, quality assurance and performance outcomes.
• Support staff in complex case management and crisis situations.
• Build strong partnerships with government, community and housing providers.
• Oversee reporting, compliance and contract requirements.
• Drive continuous improvement initiatives and service development.

To be successful in this role, you will bring:

• A degree and/or Diploma in Community Services, Human Services or a related field.
• Extensive experience working with vulnerable individuals, families and communities.
• Proven leadership and people management experience, including supervision, coaching and performance development.
• Strong understanding of housing, homelessness and community service systems.
• Experience managing programs, monitoring performance and achieving service outcomes.
• Demonstrated ability to manage complex casework, risk and crisis situations.
• Excellent stakeholder engagement, communication and reporting skills.
• A commitment to culturally safe and inclusive practice, particularly when working with Aboriginal and Torres Strait Islander peoples and culturally diverse communities.

Note: The filling of this position is intended to constitute a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth), section 57 of the Antidiscrimination Act 1996 (NT) and section 12 of the Equal Opportunity Act 2010.

Special Measures vacancies are open to everyone including Aboriginal and/or Torres Strait Islander people. However, Aboriginal and/or Torres Strait Islander applicants will be granted priority consideration for this vacancy.

For further information on this exciting opportunity, please contact the Acting Regional Manager on [phone]

Applications close COB Friday 13 November 2026

Applications for this position may be closed earlier than anticipated or extended at the discretion of the hiring manager.

Please note: It is a requirement that prior to commencing in this role, you must provide 100 points of identification to confirm Australian citizenship or eligibility to work in Australia; possess a Working with Children (Ochre Card), a current National Criminal History Check (within 3 months) and a valid NT driver’s licence.

Unfortunately, we aren’t able to sponsor candidate visas. If you don’t have the independent right to work in the country you’re applying for, we will not be able to progress your application

Experience of working closely with and having a strong understanding of Aboriginal & Torres Strait Islander culture would be considered an advantage.

Anglicare NT is a Child Safe, Equal Employment Opportunity (EEO) employer and strongly encourage Aboriginal and Torres Strait Islander people to apply.

COVID-19 Vaccination Status

Anglicare NT is committed to providing a safe working environment and taking all reasonably practicable steps to ensure that its people and the community are protected against vaccine-preventable diseases. The Australian Immunisation Handbook lists the immunisations recommended for healthcare professionals. Aged Care Support workers are strongly recommended to follow COVID vaccination recommendations provided in Australian Immunisation handbook (based on ATAGI advice).

Anglicare NT staff who do NOT work directly with vulnerable people will not be required to provide evidence of COVID 19 vaccination.