Coordinator Operational Services

Queensland Health; Cherbourg Aboriginal Shire; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Salary packaging

Flexible work arrangements

Professional development funding

Career progression

Wellbeing benefits

Job summary

Darling Downs Health is seeking a Coordinator Operational Services to lead frontline support teams and drive reliable, high-quality operations across our healthcare facilities in Cherbourg region. You will coordinate rostering, performance and service improvement, enabling teams to deliver safe, responsive patient experiences.

We value compassionate leadership and a focus on safety, quality and compliance, with opportunities to develop professionally within a supportive regional health service.

Qualifications

• Experience leading or coordinating operational or support service teams.
• Strong communication and interpersonal skills.
• Sound organisational skills with workforce planning.
• Experience applying safety, quality and compliance requirements.

Responsibilities

• Lead and support operational service teams to deliver high-quality outcomes.
• Build a positive team culture through coaching and collaboration.
• Coordinate workforce resources, rostering and daily priorities.
• Identify opportunities to improve processes and service standards.

Skills

Leadership

Ops management

Rostering

Stakeholder comms

Job description

Coordinate and lead essential operational support services that help create a safe, welcoming and efficient healthcare environment in Cherbourg. This is an opportunity to guide a team, strengthen service delivery, and make a meaningful difference to patients, visitors and staff while building your leadership experience in a supportive regional health service.

What your day could look like

As Coordinator Operational Services, you'll help ensure patients, visitors and staff experience safe, reliable and high-quality support services every day. From coordinating frontline operational activities to supporting team performance and service improvement, you'll play an important role in creating an environment where healthcare teams can deliver their best work.

Every day, you'll contribute by:

• Leading and supporting operational service teams to deliver consistent, high-quality outcomes across key support functions.
• Building a positive team culture through coaching, communication and collaborative problem-solving.
• Coordinating workforce resources, rostering and daily priorities to maintain efficient and responsive service delivery.
• Identifying opportunities to improve processes, safety and service standards while supporting continuous improvement initiatives.

Let's Talk About You

You're a confident and approachable leader who brings both practical capability and genuine care to your work. You know how important behind-the-scenes services are to the patient experience, and you take pride in helping teams perform at their best. Guided by compassion, integrity, dignity, innovation and courage, you create positive relationships, support others to succeed and contribute to solutions that make a real difference for the community you serve.

Here's what will help you thrive in this role:

• Experience leading or coordinating operational, hospitality, environmental or support service teams.
• Strong communication and interpersonal skills, with the ability to build trust and resolve issues effectively.
• Sound organisational skills, including workforce coordination, rostering and service planning.
• Confidence using workplace systems and applying safety, quality and compliance requirements.

You'll stand out from the crowd if you have food safety supervision knowledge or qualifications and/or experience working in healthcare, rural or community-focused environments.

Most importantly, we’re looking for someone who is passionate about supporting people, strengthening services and creating positive experiences for patients, colleagues and the community.

Why Join Darling Downs Health?

At Darling Downs Health, we care for over 300,000 people across our expansive region. No matter where you live in our region,fromTaroom in the north to Texas in thesouth,our purpose is to ensure accessible and sustainable care.It'scomplex, challenging work that makes a real difference – and the career possibilities are endless.

Whetheryou’rea doctor, nurse, allied health professional, facilities team member,or administrator,you’llsee your impact firsthand.Here,you’llfind opportunities that simplydon’texist elsewhere: the chance to lead initiatives, develop specialties, andembraceresponsibilities that would take years toaccessin larger health services.

Darling Downs Healthis where you can step up sooner, grow faster, and help shape the future of care across our region.

Your career at Darling Downs Health also comes with meaningful rewards:

• Maximise your take‑home pay with salary packaging and generous leave entitlements
• Enjoy flexible work arrangements that support balance and variety
• Access professional development funding, study leave and clear career pathways
• Be part of a diverse and inclusive culture that values learning and collaboration.
• Take care of your wellbeing with EAP access, private health insurance discounts and the Fitness Passport.

For a full list of benefits, visit: Darling Downs Health Benefits

Your future is here. Where are you?

If you’re ready to make a meaningful impact and grow your career in a place that values people and purpose, we’d love to hear from you.

Find out more about us!

Visit our careers site to learn more about working with Darling Downs Health:

www.health.qld.gov.au/darlingdowns