Coordinator Learning Governance

CFA; Victoria; Hybrid; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Meaningful purpose

Hybrid work

Parental leave

Wellbeing programs

Member discounts

Assistance program

Job summary

CFA is seeking a collaborative Coordinator Learning Governance to help ensure high-quality, compliant training for members across Victoria. You will support governance and quality frameworks underpinning CFA's Registered Training Organisation (RTO) operations, working closely with the Manager Quality and Evaluation to provide expert advice and coordinate governance activities.

This fixed-term role commences immediately and runs through to 30 September 2027.

Qualifications

• Certificate IV in Training and Assessment and understanding of RTO environment.

Responsibilities

• Provide expert advice on learning governance, compliance and emerging issues.
• Coordinate governance and compliance activities that support CFA's Registered Training Organisation (RTO).
• Analyze governance data to identify risks, inform decisions and drive continuous improvement.
• Review governance practices and recommend improvements to strengthen quality and compliance.
• Lead validation, auditing and compliance activities to maintain RTO registration and meet national standards.
• Monitor training, assessment and learner records to ensure compliance with RTO and organisational requirements.
• Support the implementation, governance and ongoing maintenance of the Learning Management System (LMS), including data quality.
• Collaborate with learning and development teams to embed consistent governance and compliance practices across CFA.
• Contribute governance expertise to the development of learning frameworks, policies and resources.
• Prepare reports, briefing papers, project documentation and other governance communications.

Skills

Compliance experience

Written communication

Administrative skills

Project management

Stakeholder engagement

LMS knowledge

Education

Certificate IV in Training and Assessment

Tools

Enterprise systems

Job description

CFA is an emergency service that places the community at the centre of everything we do. We work to protect lives and property across Victoria, every hour of the day.

Our organisation is made up of employees working alongside more than 51,000 volunteers. We value the different skills, experience and viewpoints that people bring, because they strengthen how we operate and support the services Victorians rely on.

We aim to be a workplace where people feel supported to do meaningful work, develop professionally and contribute to outcomes that matter to the people and places we serve.

To learn more about who we are and the work we do, visit our About Us page.

About the Role

We are looking for a collaborative and detail-focused Coordinator Learning Governance to help ensure CFA delivers high-quality, compliant and consistent training to our members across Victoria.

In this role, you will support the governance and quality frameworks that underpin CFA's Registered Training Organisation (RTO) operations. Working closely with the Manager Quality and Evaluation, you will provide expert advice, coordinate governance activities and help maintain compliance with national RTO standards. You will also contribute to continuous improvement initiatives that strengthen training and assessment practices and create a positive learning experience for our members.

This is an opportunity to influence learning quality across a large, complex organisation while working with a passionate team committed to excellence and continuous improvement.

More specifically you will:

• Provide expert advice on learning governance, compliance and emerging issues.
• Coordinate governance and compliance activities that support CFA's Registered Training Organisation (RTO).
• Analyse governance data to identify risks, inform decisions and drive continuous improvement.
• Review governance practices and recommend improvements to strengthen quality and compliance.
• Lead validation, auditing and compliance activities to maintain RTO registration and meet national standards.
• Monitor training, assessment and learner records to ensure compliance with RTO and organisational requirements.
• Support the implementation, governance and ongoing maintenance of the Learning Management System (LMS), including data quality.
• Collaborate with learning and development teams to embed consistent governance and compliance practices across CFA.
• Contribute governance expertise to the development of learning frameworks, policies and resources.
• Prepare reports, briefing papers, project documentation and other governance communications.

Please note this is a fixed term opportunity commencing immediately through to 30 September 2027.

About you

Key requirements of the role include:

• Certificate IV in Training and Assessment or equivalent and an understanding of the arrangements, standards and environment of an RTO.
• Strong compliance and quality control experience, leading compliance activities that support maintenance of RTO status
• Well-developed written communication skills to develop reports and correspondence and to convey training information and objectives to internal and external stakeholders.
• Proven administrative skills and experience, including word processing, spreadsheets and ability to utilise a variety of enterprise-wide systems and applications.
• A contemporary understanding of competency-based learning and development business practices
• Proven ability to manage numerous, varied and concurrent projects within budget, quality and time parameters.
• Well-developed interpersonal, written and verbal communication with the ability to communicate with various stakeholders
• Proven ability to work autonomously and as an effective member of a (virtual) team.

Why choose CFA

• Meaningful Purpose: Your contribution truly makes a difference
• Work-Life Balance: Paid parental leave, generous leave provisions
• Flexibility: Hybrid work options with flexible work arrangements
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Health Ready programs, flu vaccinations
• Member Assistance Program: Access support across 8 service pathways

Pre-employment Checks

Offers of employment will only be made to candidates who are able to successfully complete a Nationally Coordinated Criminal History Check, Working Rights Check and hold a valid Working with Children Check. You will also be required to provide at least two professional references.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email [e-mail]

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here . For access and correction of the information we have collected, contact [e-mail]