Control Systems Bids & Proposals Architect

Optus

Brisbane

Presencial

AUD 150 000 - 190 000

Tempo integral

Há 8 dias

Uma candidatura completa num minuto

Currículo e carta de apresentação personalizados, prontos a enviar.

Ultrapassa os filtros ATS

Vantagens oferecidas por esta oferta de emprego

Competitive salary
Development support
Paid parental leave
20 days annual leave + purchase leave
Flexible work arrangements

Resumo da oferta

Alliance Automation is seeking a Control Systems Solutions Architect – Bids & Proposals to own the full bid lifecycle across PLC, SCADA, DCS and electrical scopes, with accountability for estimate accuracy and commercial outcomes.

You will develop detailed cost estimates, interpret client specs, and collaborate with engineering, delivery and commercial teams to craft technically robust and commercially solid submissions that win high-margin work.

Qualificações

  • Experience in control systems across PLC/SCADA/DCS in industrial settings.
  • Proven tendering and estimating automation and electrical projects.
  • Strong understanding of contracts, risk, and commercial frameworks.

Responsabilidades

  • Own end-to-end EOIs, RFPs, and RFQs for control systems and electrical scopes.
  • Develop detailed cost estimates across PLC, SCADA, DCS, and infrastructure.
  • Interpret client specs and define fit-for-purpose control system architectures.
  • Validate scope, resources, and delivery methods to ensure executable estimates.
  • Engage with vendors to validate solutions and pricing.
  • Define technical approach, methodologies and assumptions within submissions.
  • Collaborate with engineering and delivery teams to align scope and risk.
  • Identify, assess and manage technical and commercial risks.
  • Drive timelines, governance and submission quality.
  • Maintain estimating tools and cost libraries.

Conhecimentos

Control systems
Tendering & estimating
Commercial awareness
Vendor collaboration

Descrição da oferta de emprego

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Control Systems Solutions Architect – Bids & Proposals

Control Systems Solutions Architect – Bids & Proposals Join Alliance Automation

At Alliance Automation, we focus on winning the right work — projects we can deliver well.

We deliver automation, electrical, and digital solutions across Australia's critical industries. This role sits at the centre of that — shaping how control systems work is priced, structured, and secured.

Everything we do is guided by our values of Care, Collaboration, Integrity, Impact and Curiosity . We put people and safety first, work together to solve complex challenges, do what we say we'll do, deliver outcomes that matter, and continually look for better ways to create value for our customers.

This isn't admin. It's about building accurate estimates, defining practical solutions, and submitting bids that stack up commercially and technically.

Control Systems Solutions Architect – Bids & Proposals Join Alliance Automation

At Alliance Automation, we focus on winning the right work — projects we can deliver well.

We deliver automation, electrical, and digital solutions across Australia's critical industries. This role sits at the centre of that — shaping how control systems work is priced, structured, and secured.

Everything we do is guided by our values of Care, Collaboration, Integrity, Impact and Curiosity . We put people and safety first, work together to solve complex challenges, do what we say we'll do, deliver outcomes that matter, and continually look for better ways to create value for our customers.

This isn't admin. It's about building accurate estimates, defining practical solutions, and submitting bids that stack up commercially and technically.

What's in it for you Ownership

Take ownership of control system estimates from scope through to final submission, trusted to deliver outcomes with accountability and Integrity .

Impact

Help shape practical, commercially sound solutions that support our customers and projects. Your work will deliver real Impact across Australia's critical industries.

Real Projects

Work across PLC, SCADA, DCS and electrical scopes on active industrial opportunities — applying Curiosity to solve challenges and uncover smarter ways of delivering value.

Strong Team

Join experienced engineers, estimators and commercial professionals who believe in Collaboration — because we're better together.

People & Safety First

Our commitment to Care means supporting our people, prioritising safety, and creating an environment where everyone can perform at their best.

Package
  • Competitive salary
  • Development support
  • Paid parental leave
  • 20 days annual leave + purchase leave option
  • Flexible work arrangements
The Opportunity

This isn’t a coordination role — it’s a hands-on position owning how control systems work is priced, structured, and secured.

As theControl Systems Solutions Architect – Bids & Proposals, you’ll take ownership of the full bid lifecycle across PLC, SCADA, DCS, and electrical scopes — with clear accountability for estimate accuracy, technical integrity, and commercial outcomes.

From interpreting client requirements through to final submission, you’ll develop costed control system solutions that are practical to deliver and commercially sound.

You’ll work across multiple industries and regions, partnering with engineering, delivery, and commercial teams to build estimates that stack up — and submissions that win the right work at the right margin.

This role suits someone who understands that strong control system solutions — and strong projects — start with disciplined estimating.

What You’ll Be Doing
  • Own end-to-end delivery of EOIs, RFPs, and RFQs for control systems and electrical scopes
  • Develop detailed cost estimates across PLC, SCADA, DCS, and associated infrastructure
  • Interpret client specifications and define fit-for-purpose control system architectures
  • Validate scope, resources, and delivery methodologies to ensure estimates are accurate and executable
  • Engage with control system vendors to validate technical solutions and obtain pricing
  • Define technical approach, methodologies, and engineering assumptions within submissions
  • Work closely with engineering and delivery teams to align scope, execution, and risk
  • Identify, assess, and manage technical and commercial risks
  • Drive timelines, governance, and overall submission quality
  • Maintain and improve estimating tools, cost libraries, and proposal documentation
What Sets You Apart
  • Strong experience in control systems (PLC, SCADA, DCS) within industrial environments
  • Proven capability in tendering and estimating automation and electrical projects
  • Ability to translate scope into practical, deliverable control system solutions
  • Experience estimating across greenfield and brownfield projects
  • Comfortable working with major vendors to validate solutions and build pricing
  • Confident clarifying technical requirements and scope with clients
  • Solid understanding of commercial frameworks, contracts, and risk
  • Structured, detail-focused, and commercially aware
  • Able to bring clarity to complex, multi-disciplinary inputs
Why This Role Stands Out

At Alliance, control systems estimating and tendering is treated as a core capability — not an afterthought.

You’ll step into:

  • A national pipeline of complex control systems projects
  • Strong in-house engineering capability with proven delivery backing
  • Direct influence over solution design, pricing, and risk outcomes
  • The opportunity to lift estimating discipline and technical consistency across bids
  • A role with clear impact on both project success and business performance

If you can build accurate control system estimates, define practical solutions, and turn that into submissions that win profitable work — this is where you do it effectively.

About Alliance Automation

We deliver automation, electrical, and digital engineering solutions that keep Australia’s critical industries running safely, efficiently, and at scale.

Working across energy, resources, infrastructure, and manufacturing, we partner with major operators to solve complex operational challenges — with a strong focus on practical, fit-for-purpose solutions and reliable delivery.

We’re a performance-driven business that values capability, accountability, and people who take ownership — building long-term careers without unnecessary complexity.

Equal opportunity employer. We hire for capability, mindset, and impact.

Solution Architect - Channel and Alliances (Remote, AUS)

Australia - Melbourne
Full time
R30031
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
**About the Role:**
Are you ready for your next real security challenge? Are you passionate about helping organizations stop breaches using a platform that just works?
If so, CrowdStrike is seeking a Channel Solution Architect to cover Australia. You will support a team of Alliances managers and their Solutions Providers and Managed Service partners, educating them on the value of CrowdStrike's security platform and ensuring they will be technically ready to act as an extension of our internal technical and sales team. In this role you will build trusted relationships by articulating the next-gen cloud-delivered workload protection approach advantages and how traditional security solutions are failing, delivering compelling technical and sales training sessions, and driving initiatives to strengthen our partners' offerings to ensure continual growth.
As a CrowdStrike Channel Solution Architect you will be part of the team responsible for changing what our partners and the security market believe is possible with a next-generation cloud-native security platform.
_This role will be based in Melbourne._
**What You'll Do:**
+ Work closely with Alliance Managers to ensure the mutual growth of CrowdStrike business with Solution Providers and Managed Service partners
+ Build relationships with our partner key technical and sales staff and develop as the trusted resource to support the CrowdStrike solution selling
+ Technically enable partners to effectively pitch, position the value, demo, deploy and support active testing of current and new CrowdStrike solutions and ensure continual education for key partner staff
+ Drive partners to achieve technical independence by effectively leveraging available partner resources, like the partner portal, scripted demo tools, compliant usage of NFR environments, POC / POV, etc.
+ Consult on Partner Performance and provide technical enablement efforts to help partner in exceeding quarterly assigned quota
+ Lead partners to achieve and exceed accreditation and certification requirements
+ Consult with partners on effective testing and POC/POV methodologies providing guidance on the latest attacker methodologies, competitive landscape, industry news, and market development in the region
+ Ensure partners knows how to identify, qualify, and lead joint opportunities with CrowdStrike and assist partner presales technical teams with opportunity guidance and resources when necessary to support partner-led business
+ Participate in partner events such as conferences, lunch & learns, and other sponsored events, driving to lead demos and hands-on sessions wherever possible
+ Utilize technology integrations in the partner's portfolio to create additional paths to growth
+ Identify and develop opportunities to enable partner-led and/or co-branded professional services
+ Act as liaison between partners and CrowdStrike Sales/SE teams to overcome obstacles, assist with deal cycle, and identify opportunity for partners to add value
**What You'll Need:**
+ Comfortable working in a fast-paced environment on multiple engagements with the ability to work autonomously, establish clear priorities and focus on objectives with minimal supervision
+ Self-motivated and excellent organisational skills
+ Strong communication skills (written and verbal) and presentation skills, for both restricted or wider groups with the ability to adapt the message to the audience
+ Strong problem-solving skills, ability to analyse complex scenarios and use a systematic approach to gain quick resolution
+ Technical knowledge in relevant areas for the CrowdStrike business, such as endpoint security (including anti-virus solutions), Cloud security architecture, incident response, computer forensics, SIEM, identity protection, zero-trust, MDR/XDR and data protection
+ A curious nature with a desire to learn and a competitive spirit.
+ Ability to travel to partner locations for events and business needs and in accordance with local health and safety authorities regulations.
+ Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
**Bonus Points:**
+ Considerable proven experience in consulting or sales engineering, preferably in roles involving the generation of net new business through Channel Partners and Managed Service Providers.
+ Experience with large scale cloud platforms such as AWS, Azure, GCP, etc.
+ Experience with APIs and/or scripting languages such as PowerShell, Python, and Bash
+ Industry certifications such as CEH, CISSP, OSCP, SANS, etc.
\#LI-MT2
\#LI-Remote
**Benefits of Working at CrowdStrike:**
+ Market leader in compensation and equity awards
+ Comprehensive physical and mental wellness programs
+ Competitive vacation and holidays for recharge
+ Paid parental and adoption leaves
+ Professional development opportunities for all employees regardless of level or role
+ Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
+ Vibrant office culture with world class amenities
+ Great Place to Work Certified across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at for further assistance.
CrowdStrike was founded in 2011 to fix a fundamental problem: The sophisticated attacks that were forcing the world's leading businesses into the headlines could not be solved with existing malware-based defenses. Founder George Kurtz realized that a brand new approach was needed - one that combines the most advanced endpoint protection with expert intelligence to pinpoint the adversaries perpetrating the attacks, not just the malware.
There's much more to the story of how Falcon has redefined endpoint protection but there's only one thing to remember about CrowdStrike: We stop breaches.

Remote (South Africa) | Supporting an International Company

Monday – Friday | Full-Time

R20 000 base monthly salary + commission structure

Scale global revenue, engage C-level decision-makers, and unlock uncapped earning potential from your South African home office.

You will own top-of-funnel outbound and inbound pipeline generation, identifying, prospecting, and qualifying international high-value accounts. Serving as the primary growth catalyst, you will transform outbound outreach and incoming inquiries into qualified sales opportunities for senior Account Executives.

Please note: This application is part of an ongoing initiative to build our international talent pipeline. By applying, your profile will be added to our pool for immediate consideration as active roles open up.

What You'll Do

  • Outbound Pipeline Generation: Conduct strategic multi-channel outbound prospecting via cold calling, personalized email sequences, and LinkedIn outreach.
  • Inbound Lead Qualification: Rapidly evaluate incoming leads using structured frameworks (BANT/MEDDPICC) to assess organizational fit and buying intent.
  • Discovery & Prospect Engagement: Lead discovery calls with enterprise stakeholders to uncover key operational challenges and map solution value.
  • CRM & Sequence Management: Maintain flawless CRM hygiene, managing sales cadences and logging prospect touchpoints in real time.
  • Sales Strategy Alignment: Partner with Account Executives to map strategic target accounts and continuously refine outreach playbooks.

What You Bring

  • Experience & Certifications: 2+ years of outbound/inbound sales development (BDR/SDR) experience targeting international markets (US, UK, or EU).
  • Core Technical/Specialized Skills: Mastery of CRM systems (Salesforce, HubSpot) and modern prospecting platforms (Apollo.io, Outreach, Salesloft).
  • Background & Domain Expertise: Solid foundation in consultative B2B sales within tech, SaaS, or professional services sectors.
  • Technical Translation / Delivery: Flawless written and verbal English communication with the ability to articulate complex solutions clearly.
  • Working Style: Resilient, target-driven performer who handles objections with ease and excels under metric-driven activity goals.

Remote Work Requirements

  • Hardware: Reliable personal laptop or desktop capable of running all role-required software.
  • Connectivity: High-speed, stable internet connection with a backup plan for power or connectivity outages.
  • Workspace: A dedicated, quiet, and professional home-office environment.
  • Mindset: High self-discipline, excellent time management, and a strong track record of thriving in an autonomous remote setup.

Connecting the extraordinary talent of South Africa with businesses around the world.

Remote (South Africa) | Supporting an International Company

Thursday – Monday, 09:00 AM – 05:00 PM SAST | Full-Time

Unlock international exposure and elevate your executive support career from the comfort of your home.

As an Executive Assistant in the dental field, you will directly own the seamless operational flow and daily administrative rhythm for a senior international healthcare executive. You will serve as the primary operational gateway, taking full charge of high-volume calendar orchestration, dental practice coordination, complex stakeholder communications, and end-to-end travel logistics.

What You'll Do

  • Calendar & Schedule Management: Proactively manage complex multi-timezone diaries, resolving scheduling conflicts, and delivering comprehensive pre-meeting briefing notes and agendas.
  • Inbox & Stakeholder Communication: Triage, screen, and draft high-priority emails, serving as the professional first point of contact for internal and external stakeholders.
  • Travel & Logistics Coordination: Plan and execute domestic and international travel itineraries—including flights, accommodation, transfers, and post-travel expense reconciliations.
  • Document & Report Generation: Draft, format, and refine high-level business presentations, reports, and confidential correspondence with flawless accuracy.
  • Meeting & Event Facilitation: Organize virtual conferences, webinars, and executive team meetings while tracking actionable minutes and following up on key deliverables.
  • Operational & Project Support: Execute research tasks, streamline internal administrative workflows, and independently drive ad-hoc operational projects on behalf of the executive.

What You Bring

  • Experience & Certifications: 3–5+ years of proven experience as an Executive Assistant supporting C-suite or senior leaders; tertiary diploma/degree in Business Administration is preferred.
  • Core Technical/Specialized Skills: Advanced proficiency in project management platforms (e.g., Monday.com, Asana), Microsoft Office 365, and virtual meeting platforms (Zoom, Slack).
  • Background & Domain Expertise: Strong track record in end-to-end travel management, multi-timezone calendar optimization, and senior administrative operations within global or fast-paced settings.
  • Technical Translation / Delivery: Flawless written and verbal English communication capabilities with exceptional research, drafting, and document formatting capabilities.
  • Working Style: High discretion handling confidential information, exceptional self-governance, outstanding attention to detail, and a proactive, solution-oriented approach to complex daily priorities.
  • Trainability: Fast learner with a strong attitude toward acquiring new skills (minimal training required).

Remote Work Requirements

  • Hardware: Reliable personal laptop or desktop capable of running all role-required software.
  • Connectivity: High-speed, stable internet connection with a backup plan for power or connectivity outages.
  • Workspace: A dedicated, quiet, and professional home-office environment.
  • Mindset: High self-discipline, excellent time management, and a strong track record of thriving in an autonomous remote setup.

Connecting the extraordinary talent of South Africa with businesses around the world.

Remote Position – WIX Designer | Developer

We are in search of a skilled web designer with a focus on WIX and a minimum of 3 years’ experience in the field. The candidate should be well-acquainted with the workflows of digital media marketing services. This remote position is with a growing start-up business, anticipating expansion between September and December of 2023 & looking to onboard casual workers. We are seeking someone who is fluent in English, with strong English reading and writing skills. The ideal candidate will possess excellent communication abilities and be able to complete tasks promptly, meeting critical deadlines. Initially, we expect availability for at least 8 hours a week, with the opportunity to grow alongside our dedicated team of digital media marketers.

Business Development Consultant – Remote

Posted 1 day ago

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Job Description

Summary:

As a Business Development Consultant, you will play a crucial role in driving sales growth and expanding our client base in Australia. This entry-level position is ideal for individuals looking to kick-start their career in sales, providing an opportunity to develop essential skills while contributing to the overall success of the business. You will work closely with the sales team to identify new business opportunities and build strong relationships with potential clients.

Responsibilities:

  • Identify and pursue new business opportunities through research and networking.
  • Assist in the development and implementation of sales strategies to achieve targets.
  • Build and maintain strong relationships with clients to understand their needs and provide tailored solutions.
  • Conduct market analysis to identify trends and opportunities for growth.
  • Prepare and deliver presentations to potential clients, showcasing our products and services.
  • Collaborate with the sales team to ensure a seamless transition from prospecting to closing deals.
  • Maintain accurate records of sales activities and client interactions in the CRM system.

Qualifications:

  • Bachelor’s degree in Business, Marketing, or a related field (preferred but not essential).
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficient in Microsoft Office Suite and CRM software.
  • A proactive approach to problem-solving and a willingness to learn.
  • Previous experience in sales or customer service is an advantage but not required.
Marketing & Communications Specialist (Remote)

Remote (South Africa) |Supporting an International Company

Monday – Friday | Full-Time

Scale global market presence and execute high-converting omni-channel growth campaigns from your home office.

You will own end-to-end marketing campaign execution, combining analytical performance optimization with creative go-to-market strategies. Working across global teams, you will drive customer acquisition, brand positioning, and multi-channel content delivery to scale international market share.

Please note: This application is part of an ongoing initiative to build our international talent pipeline. By applying, your profile will be added to our pool for immediate consideration as active roles open up.

What You'll Do

  • Campaign Management: Execute and optimize omni-channel acquisition, engagement, and retention campaigns across paid and organic channels.
  • Performance Analytics: Track and analyze key growth metrics (CAC, LTV, ROAS), leveraging data insights to continuously refine funnel conversion.
  • Content & Copy Creation: Produce compelling messaging for email cadences, landing pages, digital ads, and strategic promotional assets.
  • Go-To-Market Execution: Partner with cross-functional leadership to deploy product launches and international brand positioning initiatives.
  • Marketing Operations: Manage marketing automation platforms, CRM sequence workflows, and audience segmentation lists.

What You Bring

  • Experience & Certifications: 3+ years in strategic digital marketing, performance marketing, or growth operations within international markets.
  • Core Technical/Specialized Skills: Proficiency in Google Analytics, HubSpot/Salesforce, paid media platforms (Meta, Google, LinkedIn), and email automation tools.
  • Background & Domain Expertise: Degree in Marketing, Business, or related quantitative field with solid multi-channel campaign experience.
  • Technical Translation / Delivery: Ability to translate complex campaign metrics into actionable executive growth reports.
  • Working Style: Data-driven, proactive operator who manages campaign priorities and tight delivery schedules autonomously.

Remote Work Requirements

  • Hardware : Reliable personal laptop or desktop capable of running all role-required software.
  • Connectivity: High-speed, stable internet connection with a backup plan for power or connectivity outages.
  • Workspace: A dedicated, quiet, and professional home-office environment.
  • Mindset: High self-discipline, excellent time management, and a strong track record of thriving in an autonomous remote setup.

Connecting the extraordinary talent of South Africa with businesses around the world.

About the latest Small business solutions architect Jobsin Queensland !

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4217 Main Beach Fasttrack Business Holdings

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Are you a proactive problem solver with a passion for supporting senior leadership?

We are seeking an organised and dynamic Executive Assistant to support our CEO and COO. As an Executive Assistant, you will play a crucial role in ensuring that the company’s goals and objectives are achieved efficiently by managing schedules, communications, and administrative tasks. If you have exceptional communication skills, meticulous attention to detail, and the ability to handle confidential information with discretion, this role could be the perfect fit for you.

Why Join Us?

Impactful Work: Supporting the CEO and COO.

Growth Opportunities: Be a key player in a fast-growing digital marketing agency.

Flexibility: Enjoy the benefits of remote work while collaborating with a dynamic team.

Responsibilities:

  • Manage scheduling and calendars for company executives, including organising and preparing for meetings.
  • Draft, review, and send communications on behalf of the executive team.
  • Coordinate travel arrangements and manage logistics for executive travel.
  • Prioritise and respond to emails and phone calls, communicating key messages and information to executives.
  • Maintain various records and documents for the company’s executives.
  • Support the CEO primarily, and provide additional support to the executive team as needed, ensuring smooth operations.
  • Sending all proposals to agency clients
  • Organising OB calls
  • Being the POC until the client is onboarded

Requirements:

  • Must be available to work 8am-12pm Brisbane time AEST, Monday to Friday
  • Proven experience as an Executive Assistant or in a similar administrative role, with at least 2 years of experience reporting directly to senior management.
  • Excellent written and verbal communication skills, with a keen eye for detail.
  • Strong time-management and organisational skills, with the ability to manage multiple projects concurrently.
  • Proficiency in office productivity tools and an aptitude for learning new software and systems.
  • Ability to maintain strict confidentiality and exercise professionalism and discretion.
  • Flexible team player, willing to adapt to changes and take on challenges.
  • Basic to intermediate tech skills (Google Workspace, Google Calendar, Zoom).

What We Offer:

  • Part-time position with the potential for full-time based on company and individual performance.
  • The opportunity to work on diverse projects with a focus on delivering exceptional results.
  • A supportive team environment with plenty of opportunities for growth and development.

If you’re an organised, detail-oriented professional with a passion for supporting senior leadership, we want to hear from you!

NOTE: FILLING THE SCREENING QUESTIONS IS MANDATORY.

How to Apply:

Please apply using the Swagg app “Apply Now” buttonabove.

Contact for any questions related to the job post.

Remote (South Africa) | Supporting an International Company

Friday – Tuesday, 05:00 – 13:00 SAST | Full-Time

Unlock the flexibility of working from home while gaining high-value exposure with a leading international healthcare team.

As a Remote Receptionist in the dental field, you will own the end-to-end frontline patient experience, serving as the central point of contact for daily inbound communications, scheduling, and clinical workflow coordination. This role requires an operational professional capable of managing practitioner schedules and executing precise administrative tasks in a fast-paced environment. You will bridge patient care and daily practice operations with seamless efficiency. We are looking for a bubbly, confident professional who delivers exceptional client care.

What You'll Do

  • Frontline Communication: Professionally answer incoming VoIP/cloud calls with a clear, and a warm tone. Manage voicemails, inquiries, and client follow-ups promptly.
  • Appointment & Calendar Management: Coordinate practitioner schedules, optimize appointment slots, send patient reminders, and seamlessly resolve last-minute calendar changes.
  • Patient Intake & Administration: Maintain accurate digital patient records, update practice management systems, and manage intake documentation and general reporting.
  • Clinical Workflow & Triage: Leverage healthcare terminology to screen inquiries, follow procedure-specific duration guidelines, and provide accurate pre-appointment instructions.
  • Escalation & Confidentiality: Protect sensitive patient data while effectively triaging complex or urgent clinical queries to the appropriate internal teams.

What You Bring

  • Experience & Certifications: 2+ years of administrative or receptionist experience, with prior remote work experience preferred.
  • Core Technical/Specialized Skills: Proficiency with practice management software, VoIP systems, digital scheduling tools, and Microsoft Office.
  • Background & Domain Expertise: Strong background in customer-centric roles—preference for experience in boutique, artisan, or high-touch service industries (dental/medical experience is a plus, but not required).
  • Technical Translation / Delivery: Exceptional memory, strong multitasking capabilities, and excellent task prioritization skills.
  • Working Style: Highly organized, calm under pressure, and capable of managing confidential patient interactions with full discretion.
  • Trainability: Fast learner with a strong attitude toward acquiring new skills (minimal training required).

Remote Work Requirements

  • Hardware: Reliable personal laptop or desktop capable of running all role-required software.
  • Connectivity: High-speed, stable internet connection with a backup plan for power or connectivity outages.
  • Workspace: A dedicated, quiet, and professional home-office environment.
  • Mindset: High self-discipline, excellent time management, and a strong track record of thriving in an autonomous remote setup.

Connecting the extraordinary talent of South Africa with businesses around the world.

We're Hiring! Experienced Telemarketers & Appointment Setters – Remote

4001 Central Plaza Get Connects Pty

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Job Description

Are you a proven telemarketer who thrives on the phone and knows how to secure appointments? Get Connects is growing, and we’re looking for mature, experienced callers to join our team.

You’ll be representing clients in real estate, mortgage broking and B2B industries, making outbound calls, qualifying leads, and booking quality appointments that drive business growth.

What we’re looking for:

  • 3 – 5 years’ experience in high-volume cold calling & appointment setting
  • Proven track record of hitting KPIs
  • Real estate sales or mortgage broking experience a bonus
  • Professional, resilient and confident communicator

What’s on offer:

  • $35 per hour + performance bonuses
  • Casual, part-time or full-time – flexible to suit you
  • 100% remote – work from home
  • A supportive team where your experience is valued

If you’re results-driven and ready to make an impact, apply now to join Get Connects!

Keywords: outbound sales, telesales, appointment setting, telemarketing, business development, lead generation, call centre, sales consultant, customer engagement, real estate sales support

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Remote Industrial Automation Support Engineer
Remote Industrial Automation Support Engineer

Xpt Software Australia Pty • Melbourne

Híbrido
AUD 85 000 - 105 000
mindfulness programmes with a premium
Volunteer Paid Time off
Volunteer and donation matching
+3
Used Vehicle Sales Consultant — Premium Cars, High Earnings
Used Vehicle Sales Consultant — Premium Cars, High Earnings

Peter Warren Automotive Holdings Ltd. • Melbourne

Presencial
AUD 60 000 - 90 000
Competitive base salary
Generous commission structure
Career development pathways
+6
AI-Driven Marketing Ops Specialist
AI-Driven Marketing Ops Specialist

Australian Merch Co • Melbourne

Teletrabalho
AUD 90 000 - 130 000
Remote-first culture
ESOP (Employee Share Options)
Home office allowance
+2