Remote Insurance Support Specialist

Weploy

Bunbury

Remote

AUD 70,000 - 77,000

Full time

14 days+

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Benefits offered by this job

Fully remote (based in Melbourne)

3-month casual contract with potential

Mon-Fri roster

37.5 hours per week

8:30am–6:00pm shifts

Competitive hourly rate + 12.5% super

Member-owned organisation

Job summary

Weploy is looking for passionate individuals to support customers with their insurance service needs. This role is all about making a difference for customers while thriving in a dynamic and supportive environment.

Fully remote role based in Australia with Melbourne equipment pickup; 37.5 hours per week, Mon-Fri, 8:30am–6:00pm. Starts 14 September 2026 on a 3‑month casual contract with strong extension opportunities and potential to go permanent.

Qualifications

6+ months contact centre experience (recent experience not essential)
High-volume / high-pressure capability
Strong resilience and emotional maturity
Empathy-first mindset - absolutely essential
Ability to explain complex information in simple, human language
Exceptional communication skills (verbal & written)
Coachability & ability to take feedback
Commitment to full-time hours Monday–Friday
Comfort navigating CRM systems (Salesforce desirable, not essential)
Available to work 37.5 hours full time each week (Mon-Fri rosters across 8:30am-6:00pm)

Responsibilities

Handle inbound calls from PHI members.
Process rate reviews, reordering member cards, payments, rebates, and policy premiums with care.
Address general questions about insurance services, ensuring members feel supported.
Triage and transfer calls with empathy to reduce wait times.
Opportunity to up-skill into web chat and complex queries later.

Skills

Contact centre experience

High-volume environment

Emotional resilience

Empathy

Clear communication

Coachability

Full-time availability

Tools

Salesforce

Job description

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At RAC, we create sustainable value for our members by building a culture grounded in trust and security, where our people are members first, empowered for growth and united to become a force for the better to drive meaningful change across WA.

As one of WA’s most trusted brands, our Member Service Centre Consultants deliver efficient,personalisedsolutions that help members get the best out of theirpolicy. Join ourBunbury Member Service Centre on the 11th November as aMember Solutions Consultant and be among the first point of contact, both face to face and over the telephone for more than1.3million members.

About the role

Grow your knowledge of RAC products and services through comprehensive, full-time training and ongoing development
Be the first point of contact face to face and over the telephone, providing support, guidance and reassurance.
Confidently navigate multiple systems while delivering engaging, high-quality conversations with members.
Understand individual needs and offer tailored solutions
Work alongside a supportive, motivated team that encourages collaboration and celebrates success
Meet compliance requirements set by regulatory standards

This is a fulltime permanent position, working between Monday-Friday:8.45am-5.15pm

About you

We’re looking for adaptable customer service and sales professionals who bring:

Strong computer literacy and the ability to confidently navigate multiple systems while engaging with members
Experience working in fast-paced environments with KPIs and sales targets, both individually and as part of a team
Clear, confident communication skills and the ability to build rapport
Empathy and resilience when supporting members through challenging situations
Available to work required shifts including weekends
Full Australian working rights

Better journeys begin at RAC

A career at RAC is more than just a job. We’re passionate about our people and committed to creating an environment that supports growth, diversity and wellbeing. You’ll enjoy:

Base salary of $69,706.80 + Super + Bonuses
Comprehensive fully paid training to set you up for success from day one.
Career growth opportunities as we love promoting from within.
A vibrant Social Club with over 900 members.
Access to exclusive RAC Member benefits.

Why RAC?

When you join RAC, you become part of one of WA’s most trusted organisations, committed to serving our members and giving back to the community.

If you’re passionate about making a real difference for our members and the WA community, we’d love to hear from you.

If you need any assistance with your application, please email

Apply now and help shape the future of member service at RAC.

Remote Customer Service Rep - Work From Home

We are looking for people who are motivated to participate in paid research across the country and local areas. Join thisWork from Home Australia Market Research Panel Today.

You have two options when it comes to paid research : you can either take part in person or online. This is a great way for you to make extra income at home as data entry clerk.

Compensation:

Work from home and take surveys to earn Money.

There are many payment options, including PayPal, direct checks, and online virtual gift cards codes.

Opportunities to earn rewards.

Responsibilities:

Take part with work from home surveys/studies by following written and oral instructions.

Participate in research focus groups.

Each panel receives a complete written study.

If products or services are provided, you must actually use them.

Needs:

You must have a working camera on your smart phone or a webcam on your desktop/laptop.

Access to reliable internet connection is essential.

You would like to be fully involved in one or more of these topics.

Capacity to understand and follow written and oral instructions.

Participation in online and in-person discussions.

If you work remotely, there is no commute.

No minimum hrs. This is a work from home job.

Get free samples from our partners and sponsors for your feedback on their products.

Participate in product testing and see products before the public.

Part-Time job. Work from Home.

Anyone looking for part-time, short-term work at home work is welcome to apply. No previous experience is necessary. This is an excellent opportunity to earn a side income by doing flexible remote work from home.

* Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.

If you are the type of person who is self-motivated and comfortable working on your very own in your home, appreciate such work as email client service, data entry and also evaluate products, then you are the person we are searching for.

Data entry agent come from all various backgrounds including, data entry, outbound telemarketing, customer support, sales, clerical, secretary, management assistant, assistant, telephone call center, part-time.

As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

While HJB Travels Agency USA is proudly based in Massachusetts, we foster a supportive, global community . We provide structured training, mentorship, and ongoing support for agents located in the Australia , ensuring you’re fully equipped to succeed regardless of location.

Key Responsibilities

Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
Support clients with booking modifications, cancellations, and special travel requests.
Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
Follow up with clients to confirm travel plans and gather feedback post-trip.
Address concerns with empathy and efficiency, ensuring client satisfaction.
Remote flexibility – work from anywhere, with hours that fit your lifestyle.
Exclusive travel perks and access to industry-only discounts.
Professional growth – ongoing training and support from a dedicated team.
Be part of a passionate community focused on building dreams and memories through travel.

What We’re Looking For

Excellent communication skills—both written and verbal.
A background in customer service, ideally within travel, tourism, or hospitality.
High attention to detail, strong organizational habits, and a proactive mindset.
Tech-savvy and able to learn new systems and booking tools quickly.
A genuine enthusiasm for travel and helping others create memorable experiences.

Your Gateway to a Rewarding Career in Travel!

Are you passionate about your clients and delivering outstanding customer service? Scenic Voyages Travel is on the lookout for a Remote Planning Specialist to enhance our dedicated team. We pride ourselves on creating a professional, supportive, and collaborative environment, where you can grow, build lasting relationships, and continuously learn.

What We Offer:

· Multiple Training Opportunities: We believe in nurturing our teams potential with extensive training support.

· Supportive Community: Engage in our group forum and monthly virtual gatherings to share ideas, seek assistance, and foster a sense of belonging.

· Flexible Working Arrangements: Choose between part-time or full-time roles, all with the convenience of remote work.

· Attractive Benefits:

· Employee discounts to fuel your passion.

· Flexible schedule for a better work-life balance.

· Professional development assistance to advance your career.

Your Role:

· Deliver professional customer service in-person, via phone, or email.

· Assist clients in planning seamless experiences.

· Prepare and manage client itineraries and needs.

· Maintain meticulous records in line with government regulations and company policies.

· Organize and manage files effectively.

Who We Are Looking For:

· A responsible, self-driven individual with a strong work ethic and professional demeanor.

· Someone who thrives both independently and as a team player.

· A detail-oriented, organized professional with exceptional communication skills.

· Coachability and a keenness to learn and grow within the industry.

Embark on a journey today, where your career is as rewarding as the experiences you create for others. Apply now and let your professional adventure begin!

As a Remote Travel Consultant, you’ll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Alma Aventurera, prides itself on delivering personalized, high-quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
Support travelers with booking updates, modifications, cancellations, and special requests.
Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
Follow up to confirm trip details and gather feedback post-travel.
Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Benefits

Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
Exclusive travel perks and access to industry-only discounts.
Professional development through ongoing training, mentorship, and team support.
Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

Strong written and verbal communication skills.
Experience in customer service—ideally in travel, tourism, or hospitality.
High attention to detail with strong organizational and follow-through habits.
Tech-savvy and quick to adapt to new systems and booking tools.
A genuine love for travel and helping others design unforgettable journeys.

Description:
As a Holiday Consultant , youll help families, couples, and groups plan memorable holidays year-round. Youll provide personalized recommendations, coordinate bookings, and ensure every trip is seamless and stress-free from start to finish.

Responsibilities:

Recommend customized holiday packages and itineraries.

Arrange accommodations, tours, and seasonal excursions.

Share destination insights and highlight local events or experiences.

Maintain clear communication with clients before and during travel.

Qualifications:

Strong communication and interpersonal skills.

Enthusiasm for travel, culture, and holiday planning.

Organized, detail-oriented, and comfortable working remotely.

What We Offer:

Comprehensive training and professional development.

Supportive, mentorship-driven team culture.

Access to travel education, industry resources, and exclusive perks.

About the Role:
As a Holiday Specialist , youll design customized holiday experiences that match each clients preferences and goals. From family celebrations to seasonal getaways, youll create memorable trips that clients will cherish for years to come.

Responsibilities:

Consult with clients to understand their holiday vision and travel needs.

Recommend destinations, accommodations, and activities.

Coordinate bookings, itineraries, and travel documentation.

Stay up to date on seasonal events, promotions, and destinations.

Provide ongoing support and clear communication throughout the planning process.

Qualifications:

Excellent communication and client service skills.

Strong attention to detail and organization.

Self-motivated and comfortable working remotely.

Passion for travel, holidays, and creating memorable experiences.

What We Offer:

Comprehensive training and mentorship for new team members.

Supportive, collaborative team culture.

Access to travel education, holiday supplier resources, and exclusive industry perks

About the latest Customer solutions consultant Jobsin Bunbury !

We're looking for an organized and detail oriented Remote Itinerary Specialist to coordinate travel plans, manage reservation details, and ensure every client's itinerary is accurate, organized, and ready for departure. This fully remote opportunity is ideal for someone who enjoys planning, customer service, and keeping multiple moving parts organized while creating seamless travel experiences.

In this role, you'll use established systems, digital tools, and comprehensive training to organize travel itineraries, coordinate reservations, monitor booking progress, and communicate with clients throughout the planning process. You'll work independently while maintaining exceptional attention to detail and delivering a high level of customer satisfaction.

Must be authorized to work in the US, UK, Australia, LATAM, or Spain

What You'll Do:

Create and manage customized travel itineraries for vacations, cruises, resorts, tours, and group travel
Coordinate reservations for flights, hotels, transportation, and travel experiences
Review booking confirmations and travel documents to ensure accuracy and completeness
Communicate with clients to gather travel preferences and provide itinerary updates
Research destinations, accommodations, and travel options based on client needs
Monitor reservation changes, travel schedules, and outstanding booking items
Maintain organized digital records and client documentation
Deliver exceptional customer service before, during, and after travel

What We're Looking For:

Strong communication and customer service skills
Excellent organizational and time management skills
Strong written and verbal communication abilities
Ability to multitask and prioritize in a remote work environment
Comfortable learning new technology and online booking platforms
Detail oriented, dependable, and proactive
Passion for creating exceptional travel experiences
Strong communication and organizational skills
Ability to work independently while managing multiple priorities

What You'll Get:

Fully remote work from home
Flexible scheduling
Comprehensive onboarding and ongoing training
Established systems and workflows designed for success
Supportive team environment with mentorship
Professional growth and development opportunities
Access to travel industry resources and exclusive travel benefits

Requirements:

Must be authorized to work in the US, UK, Australia, LATAM, or Spain
Must have access to reliable internet

The Barista is responsible for preparing and serving a variety of hot and cold beverages, providing excellent customer service, and maintaining a clean and welcoming environment. This role requires knowledge of coffee flavors, brewing methods, and drink recipes.

Responsibilities:

Prepare and serve beverages, snacks, and pastries
Offer advice to customers on drink choices
Operate coffee machines and other equipment
Clean and maintain equipment and work area
Monitor stock levels and order supplies
Create a welcoming atmosphere for customers

Qualifications:

High school diploma or equivalent
Prior experience in a similar role
Knowledge of coffee brewing methods and recipes
Ability to work in a fast-paced environment
Good interpersonal and communication skills

Remote (South Africa) | Supporting an International Company

Monday – Friday | Full-Time

R20 000 base monthly salary + commission structure

Scale global revenue, engage C-level decision-makers, and unlock uncapped earning potential from your South African home office.

You will own top-of-funnel outbound and inbound pipeline generation, identifying, prospecting, and qualifying international high-value accounts. Serving as the primary growth catalyst, you will transform outbound outreach and incoming inquiries into qualified sales opportunities for senior Account Executives.

Please note: This application is part of an ongoing initiative to build our international talent pipeline. By applying, your profile will be added to our pool for immediate consideration as active roles open up.

What You'll Do

Outbound Pipeline Generation: Conduct strategic multi-channel outbound prospecting via cold calling, personalized email sequences, and LinkedIn outreach.
Inbound Lead Qualification: Rapidly evaluate incoming leads using structured frameworks (BANT/MEDDPICC) to assess organizational fit and buying intent.
Discovery & Prospect Engagement: Lead discovery calls with enterprise stakeholders to uncover key operational challenges and map solution value.
CRM & Sequence Management: Maintain flawless CRM hygiene, managing sales cadences and logging prospect touchpoints in real time.
Sales Strategy Alignment: Partner with Account Executives to map strategic target accounts and continuously refine outreach playbooks.

What You Bring

Experience & Certifications: 2+ years of outbound/inbound sales development (BDR/SDR) experience targeting international markets (US, UK, or EU).
Core Technical/Specialized Skills: Mastery of CRM systems (Salesforce, HubSpot) and modern prospecting platforms (Apollo.io, Outreach, Salesloft).
Background & Domain Expertise: Solid foundation in consultative B2B sales within tech, SaaS, or professional services sectors.
Technical Translation / Delivery: Flawless written and verbal English communication with the ability to articulate complex solutions clearly.
Working Style: Resilient, target-driven performer who handles objections with ease and excels under metric-driven activity goals.

Remote Work Requirements

Hardware: Reliable personal laptop or desktop capable of running all role-required software.
Connectivity: High-speed, stable internet connection with a backup plan for power or connectivity outages.
Workspace: A dedicated, quiet, and professional home-office environment.
Mindset: High self-discipline, excellent time management, and a strong track record of thriving in an autonomous remote setup.

Connecting the extraordinary talent of South Africa with businesses around the world.