Control Room Operator — 24/7 CCTV & Access Security

Securecorp; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Recognition and Rewards

Career Growth

Wellbeing Support

Skill Development

Job summary

Securecorp is seeking an experienced Control Room Operator for a biotech/pharma site in Broadmeadows. You will oversee CCTV monitoring, access control, alarms, and incident reporting in a highly regulated environment.

The role demands vigilance, professionalism, and strong technical capability. Applicants should have a Victorian Security Licence and First Aid/ CPR certification, with experience in secure facilities and complex monitoring systems.

Qualifications

• Previous Control Room Operator experience is essential.
• Strong experience with CCTV and security monitoring systems.
• Proven experience with electronic access control systems.
• Excellent computer skills and confidence working across multiple computer-based systems.
• Exceptional attention to detail and strong observational skills.
• Ability to monitor multiple screens, systems and information sources simultaneously.

Responsibilities

• Operate and monitor the site's control room and associated security systems.
• Monitor CCTV systems and identify suspicious activity, security risks and incidents.
• Manage and monitor electronic access control systems.
• Monitor alarms, security systems and site activity.
• Control and verify authorised access to secure areas.
• Respond appropriately to security, safety and emergency events.
• Coordinate with Security Officers, site management and emergency services when required.
• Review CCTV footage and provide accurate information to assist with investigations.
• Maintain comprehensive control room logs, incident reports and security records.
• Accurately document and escalated incidents in accordance with site procedures.
• Monitor multiple systems and information sources simultaneously.
• Identify potential security threats and take appropriate action.
• Support investigations through CCTV review, information gathering and accurate reporting.
• Ensure all security procedures, site protocols and access requirements are strictly followed.
• Maintain confidentiality when dealing with sensitive site information.
• Provide professional communication and support to site personnel, contractors and visitors.

Skills

Control room experience

CCTV monitoring

Access control systems

Computer literacy

Attention to detail

Multi-screen monitoring

Education

Victorian Security Licence

First Aid & CPR certification

Tools

Security monitoring systems

Job description

Securecorp is seeking an experienced Control Room Operator for a biotech/pharma site in Broadmeadows. You will oversee CCTV monitoring, access control, alarms, and incident reporting in a highly regulated environment.

The role demands vigilance, professionalism, and strong technical capability. Applicants should have a Victorian Security Licence and First Aid/ CPR certification, with experience in secure facilities and complex monitoring systems.