Control Room Operator

Toyota Automated Logistics; Sydney; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Competitive salary package

Shift allowances where applicable

Career development opportunities

Global automation organisation

Job summary

Toyota Automated Logistics seeks a dedicated Control Room Operator for its Moorebank site in Western Sydney. You will be the key liaison between the client and our control room, monitoring real-time automated warehouse systems and coordinating between technicians, operations, and remote support to ensure optimal performance in a 24/7 environment.

The role emphasizes clear communication, incident management, and adherence to safety procedures, with opportunities for career development across a

Qualifications

• Experience in a technical, operational, or control room environment.
• Strong troubleshooting and problem-solving skills under pressure.
• Excellent communication and collaboration with multiple stakeholders.

Responsibilities

• Act as the primary point of contact in the control room between Toyota Automated Logistics and the customer.
• Monitor automated warehouse systems in real time and escalate issues as required.
• Coordinate with on-site technicians, operations teams, and remote support to minimise downtime.
• Maintain accurate incident and system event records using reporting and ticketing systems.
• Provide timely operational updates to stakeholders and support continuous improvement initiatives.
• Promote a strong safety culture by following procedures and supporting compliance.

Skills

Troubleshooting

Communication

Teamwork

Education

IT/Engineering/Automation degree

Job description

Job Title

Control Room Operator

Job Description

Effective April 1, 2026, Toyota Automated Logistics brings together Bastian Solutions, Vanderlande’s warehousing business, and viastore under one unified brand. During this transition phase, parts of our recruitment activities and communication may still be conducted via legacy company systems and email domains.

Job Posting Title:
Control Room Operator

At a glance:

As a Control Room Operator based at our customer site in Moorebank, Western Sydney , you will play a pivotal role in ensuring the smooth operation of a highly automated distribution centre. As part of our newly established Control Room team, you will be the key communication link between Toyota Automated Logistics and the customer, helping to maximise system performance, coordinate issue resolution, and support operational excellence in a fast-paced 24/7 environment.

Your Impact:

• Act as the primary point of contact in the control room, ensuring clear and professional communication between Toyota Automated Logistics and the customer.
• Monitor automated warehouse systems in real time, identifying and escalating operational or technical issues as required.
• Coordinate with on-site technicians, operations teams, and remote support teams to minimise downtime and restore system performance.
• Maintain accurate records of incidents, alarms, system events, and recovery activities using reporting and ticketing systems.
• Provide timely operational updates to stakeholders and support continuous improvement initiatives.
• Promote a strong safety culture by adhering to established procedures and supporting compliance activities.
• Contribute to operational efficiency by identifying trends, supporting issue resolution, and helping improve system reliability.

What makes you a great fit?

• Experience in a technical, operational, or control room environment, ideally within automated warehousing, manufacturing, logistics, or a similar industry.
• Strong troubleshooting and problem-solving skills, with the ability to remain calm under pressure.
• Confidence working with automated systems, monitoring tools, and incident management platforms.
• Excellent communication skills and the ability to collaborate effectively with multiple stakeholders.
• Qualifications in IT, Engineering, Automation, or a related discipline will be highly regarded.

What you can look forward to:

• Competitive salary package and shift allowances where applicable.
• Permanent full-time opportunity within a growing global automation organisation.
• Career development and progression opportunities across local, regional, and international teams.
• Exposure to leading warehouse automation technology and innovative solutions.
• A supportive team environment focused on safety, collaboration, and continuous improvement.

Roster Requirements

• This position operates within a 24/7 distribution centre environment on a rotating roster, including:
• Day shifts: 6:00am to 6:00pm
• Night shifts: 6:00pm to 6:00am

Your contact for questions:
[e-mail]

Who we are:
At Toyota Automated Logistics , you actively shape the future of intelligent intralogistics. As part of Toyota Industries Corporation (TICO), we are a global partner for integrated warehouse automation solutions. Founded in April 2026, we bring together the strengths of Bastian Solutions, viastore, and Vanderlande’s warehousing business under one unified brand.

Together, we develop scalable automation systems, intelligent software, and end‑to‑end services across the entire lifecycle for customers around the world. Our ambition is clear: to set industry benchmarks and actively shape the future of intralogistics.

Diversity & Inclusion:
At Toyota Automated Logistics, we believe diversity makes us stronger. We are committed to equal opportunities and an inclusive work environment, and base our hiring decisions on qualifications, potential, and motivation. Support or adjustments during the application process are available upon request.